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UC confusion panic

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1 week 4 days ago #307046 by Susie27
UC confusion panic was created by Susie27
Hello

Last month I transferred from ESA to UC.
When I saw my 1st statement I thought that UC had deducted approx £46 more than they should have done (knowing UC deduct £ for £ from my fortnightly ESA payments of £281.10 a fortnight). I posted a query re a possible underpayment on the 17th June - under the "payments" tab. Quickly realising that the error was mine, I posted again on the same day of the 17th June, asking them to disregard my 1st message by stating that I had simply got my sums wrong and UC were correct in the 1st place.

I heard nothing from "payments" via my journal so I assumed I was understood because a response actually wasnt needed. However, 2 weeks later, I randomly received the following from my local job centre :

"Any changes of circumstances must be reported to both Universal Credit, via your account, and to ESA by calling 0800 169 0310"

I was obviously not reporting a change of circumstances, just querying payment amounts.
My question to you: Should I post a reply stating that I was not reporting a change, or just leave it?

I'm worried that the local job centre have made this post out of the blue, on a subject I wasn't enquiring about. I'm worried that I have been misinterpreted by the local job centre, even though I never heard back from "payments" after the 17th. I'm worried that either my query on the 17th will lead to a new WCA even though there is no change being reported. I'm worrying that any "reply" I make to the local JC, re their post on July 1st, will add even more confusion.


Gah, I get myself in such a state!

Thank you,

Susie

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1 week 21 hours ago #307212 by latetrain
Replied by latetrain on topic UC confusion panic
Hi Susie27

I have answered your question in your previous post: www.benefitsandwork.co.uk/kunena/10-dla-...-uc-confusion#307044

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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