What to do if you believe you have been wrongly given enhanced mobility?

Does anyone feel they have been wrongly given enhanced mobility?

I've been on standard living and standard mobility for several years. Then standard mobility was dropped back in 2019. My mandatory consideration was also denied then but I got my standard mobility back at the tribunal.
Skip forward to late last year (2024) when my mobility was dropped altogether again. This time my mandatory consideration was accepted but they have now upped me to enhanced mobility.
Due to certain light conditions (low vision) and days of fibromyalgia flare-ups, I can stand and then move unaided more than 20 metres but no more than 50 metres. This is 8 points, but the assessor has now given me 12 saying I can't stand and then move more than 1 metre either aided or unaided. I feel like a fraud and it's making me sick about what I should do.

I'm worried my mobility could be stopped all together if I ring and tell them they have made a mistake, or have to go through another assessment (they make me feel so depressed and anxious) but I don't want to be accepting enhanced when I don't fit that criteria. I really don't need this extra money as I rarely want to go out. and I'm fine moving around in my own home and immediate environment. Standard was perfect for me as it was more than enough to get cabs to appointments when I needed them. This back payment has also taken me over my allowed £6,000 savings.

All advice would be grateful.

Hi Gary,

The assessor says in the report that saying I "can't stand and then move more than 1 metre either aided or unaided," thus giving me the full 12 points (please see original post). I originally got 8 points for "I can stand and then move unaided more than 20 metres but no more than 50 metres." And this hasn't changed or got worse.

I'm interested in hearing from anyone who has reported an assessment that has upped their PIP payment and if reporting it starts an entire reassessment. Each reassessment makes me depressed and effects my mental health quite drastically.

My son was awarded enhanced mobility back in 2019 and is still on it (though his claim moved over to the Scottish ADP this year)

He has no physical disability though. I was very puzzled by it and got hold of the assessor's report.

It turned out she had called my son's support worker to find out more about my son's ability to travel by bus by himself (i had put this on his application form) and the support worker confirmed he can use just one route (true) and that if the bus broke down, my son would not know what to do and would be very distressed.


Now - although i did not agree he would be very distressed - the fact was that the bus had never broken down so i genuinely did not know what might happen. And i was not asked for my opinion and had been very truthful on my form (i am appointee) saying what my son can and cannot do so, with a clear conscience, i left it be.


It was only about 3 months ago, the bus did break down. My son was anxious and texted me repeatedly til it got going again but he coped fine.

His ADP comes up for review August this year and I am going to say his ability to travel familiar routes is much improved due to increased confidence. In fact, the truth is he still can only do one bus route and walk one set way 5 years on but he does that very confidently now and is not fazed by late buses (he can catch the same bus different times but just not take different routes)


The result i hope for is standard mobility as he does need someone with him for unfamiliar journeys.


It is a different situation from yours as my son was awarded for cognitive reasons. In actual fact, he still cannot go around the area we live in (he has lived here all his life) if on routes he doesn't know. So, in a way, he does need help in a familiar place too!

Once he has practised a route though, he is very reliable if he sticks to it (which he always would; we don't ever worry about him going wrong. He is steady and reliable)