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Best way to inform UC if changes happen as dont have a online journel

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2 days 15 minutes ago #315105 by george
Hi there , its nit defi ate but my adult daughter may move in with me later this year , If she does how do i go about informing uc ? I dont have a online journel so would have to be by phone , or email , letter ? Which is the best way , have had some very up and down info by phone before lol so maybe better by mail to a head office ? Many thanks x

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1 day 12 hours ago #315111 by David
Hi george

If you have what UC call a Telephone Only claim then the methods of communication are phone or post. There isn't an email option. They generally prefer you to phone. I think anything by post would take weeks.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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1 day 9 hours ago #315115 by george
Thank you david , i do have weeks as if she does move back to this area she wont be for a month or more , im tempted to phone uc but have had a bad experience when i had to change my phone number ( not my choice ) then i had a phone call due with job centre soon after and the telephone uc adviser didn't send the info correctly she had the numbers wrong ! So it was a mess , il have to have a think . Many thanks .

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