- Posts: 51075
× Members
Recieved esa form
- pjd
- Topic Author
11 years 3 months ago - 11 years 3 months ago #97149 by pjd
Recieved esa form was created by pjd
Hi,
Ive just received my esa form in a hand written brown envelope, and it contained only the esa form and an envelope with a p.o. box 34, bootle DBC, jupiter drive, chester address on it. Is this right? There was also no letter or date of return for it - there should be a letter right? who should I contact to query this?
Thanks.
Ive just received my esa form in a hand written brown envelope, and it contained only the esa form and an envelope with a p.o. box 34, bootle DBC, jupiter drive, chester address on it. Is this right? There was also no letter or date of return for it - there should be a letter right? who should I contact to query this?
Thanks.
Last edit: 11 years 3 months ago by Gordon.
Please Log in or Create an account to join the conversation.
- Gordon
- Offline
Less More
11 years 3 months ago #97152 by Gordon
I would contact ATOS to get one sent to you, don';t just accept a date over the phone, get it in writing.
ATOS can be contacted on
Phone: 0800 2888 777 or 0113 230 9175
Email: customer-relations@ atoshealthcare.com (remove the space after the @)
The postal address is :
Atos Healthcare,
Customer Relations
Wing G,
Government Buildings,
Lawnswood,
Leeds
LS16 5PU
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Recieved esa form
There should be a covering letter that tells you when the form needs to be returned by.pjd wrote: Hi,
Ive just received my esa form in a hand written brown envelope, and it contained only the esa form and an envelope with a p.o. box 34, bootle DBC, jupiter drive, chester address on it. Is this right? There was also no letter or date of return for it - there should be a letter right? who should I contact to query this?
Thanks.
I would contact ATOS to get one sent to you, don';t just accept a date over the phone, get it in writing.
ATOS can be contacted on
Phone: 0800 2888 777 or 0113 230 9175
Email: customer-relations@ atoshealthcare.com (remove the space after the @)
The postal address is :
Atos Healthcare,
Customer Relations
Wing G,
Government Buildings,
Lawnswood,
Leeds
LS16 5PU
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Please Log in or Create an account to join the conversation.
- pjd
- Topic Author
11 years 3 months ago - 11 years 3 months ago #97153 by pjd
Replied by pjd on topic Recieved esa form
Thanks gordon,
So it is definately atos that I contact about this, and not the dwp then?
So it is definately atos that I contact about this, and not the dwp then?
Last edit: 11 years 3 months ago by Gordon.
Please Log in or Create an account to join the conversation.
- Gordon
- Offline
Less More
- Posts: 51075
11 years 3 months ago #97159 by Gordon
Whilst the DWP request the ESA50 be issued, it is ATOS that actually does it, the date of return is set by the date that the form is sent.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Recieved esa form
pjd wrote: Thanks gordon,
So it is definately atos that I contact about this, and not the dwp then?
Whilst the DWP request the ESA50 be issued, it is ATOS that actually does it, the date of return is set by the date that the form is sent.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Please Log in or Create an account to join the conversation.
- pjd
- Topic Author
11 years 3 months ago - 11 years 3 months ago #97161 by pjd
Replied by pjd on topic Recieved esa form
Thanks again,
Just one last question, is it normal for the form to returned to a p.o. box in chester?
Just one last question, is it normal for the form to returned to a p.o. box in chester?
Last edit: 11 years 3 months ago by bro58.
Please Log in or Create an account to join the conversation.
- MSCarer
- Offline
Less More
- Posts: 62
11 years 3 months ago - 11 years 3 months ago #97162 by MSCarer
Replied by MSCarer on topic Recieved esa form
I rang DWP today as 2 weeks had passed since the initial letter was sent and no EAS50 had been received. The woman at DWP said there was no note on the system and that ATOS send the form out. I asked it I should call ATOS and the woman said "no need to worry" call us back in a couple of weeks if you have not received it as ATOS have a backlog.
I am inclined to wait a couple of weeks as this will give extra time to get all the info together and the supporting letters etc but I am also concerned that ATOS may claim that they have sent it out and it has got lost in the post.
I am inclined to wait a couple of weeks as this will give extra time to get all the info together and the supporting letters etc but I am also concerned that ATOS may claim that they have sent it out and it has got lost in the post.
Last edit: 11 years 3 months ago by Gordon.
Please Log in or Create an account to join the conversation.
Moderators: bro58, Gordon, Gary, BIS, Catherine, Wendy, Kelly, greekqueen, peter, Katherine, Super User, jimmck, Chris