Video appointment for PIP review

Hi Milish

Do not worry about the video assessment, if you cannot connect on the day for the video, they will probably revert to a telephone assessment as backup, it happened to my brother-in-law a few months ago.

If you have a look at our PIP guide at the link below you will see that there are a number of pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
benefitsandwork.co.uk/guides-for-claimants/pip

- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.

Gary

Hi Milish

We can't honestly say when your payments would stop if your award was downgraded because although your form should be returned to the DWP 48 hours later - we don't know how quickly it would be processed.

If your award was discontinued, you do not receive money during the MR process, but it would be backdated if your MR was successful.

I would try not to keep thinking about the what ifs, but try and prepare yourself for your assessment.

Wishing you the best of luck

BIS

Hi Milish

Thank you for the update. Congratulations on getting through the video assessment. As you say - now the waiting begins. I hope, now that's over you manage to get some sleep.

BIS