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Are we disadvantaged if dwp offers to do managed migration over phone

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23 hours 1 minute ago #298679 by VIA
Hello David,

That is not an issue anymore because I called them and they said even once I have selected one contact option ( either to be contacted by email or text),
if I want to change my preferred contact option as not suitable, I can inform them on my journal.

I have not used the journal yet.

Thank you for all your advice David.
Best wishes
The following user(s) said Thank You: David

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