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6 months 4 days ago #299423 by ZenZen
letter was created by ZenZen
I am going to be making a complaint about my Health assessment report.
I called them, and asked for the address I need to send the complaint to. The person asked me to hold while they go and find out the address to send it to. When the person came back, they said I was told to tell you to send it to, "Freepost, customer service centre," I said, but I need to put the name of the company on the envelope. because how will the delivery person know where to send it, and where is the postcode. The person said, No they just told me, to tell you to send it to, "Freepost, customer service centre.
How stupid is that. What am I supposed to do, now?
Regards
Zen
I called them, and asked for the address I need to send the complaint to. The person asked me to hold while they go and find out the address to send it to. When the person came back, they said I was told to tell you to send it to, "Freepost, customer service centre," I said, but I need to put the name of the company on the envelope. because how will the delivery person know where to send it, and where is the postcode. The person said, No they just told me, to tell you to send it to, "Freepost, customer service centre.
How stupid is that. What am I supposed to do, now?
Regards
Zen
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6 months 4 days ago #299431 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic letter
Hi ZenZen
I assume we are talking about Ingeus?
They have the following address on their website-
Ingeus, 2nd Floor, Cavendish House, Princes Wharf, Thornaby, Stockton on Tees, TS17 6QY
I would phone them tomorrow on the number given in the link below just to double check and when you post make sure it is signed for or fully tracked.
haas.ingeus.co.uk/contact-ingeus/
Let me know how you get on.
David
I assume we are talking about Ingeus?
They have the following address on their website-
Ingeus, 2nd Floor, Cavendish House, Princes Wharf, Thornaby, Stockton on Tees, TS17 6QY
I would phone them tomorrow on the number given in the link below just to double check and when you post make sure it is signed for or fully tracked.
haas.ingeus.co.uk/contact-ingeus/
Let me know how you get on.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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