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UC Migration - Phone call to Verify ID

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1 day 1 hour ago #302339 by David
Replied by David on topic UC Migration - Phone call to Verify ID
Hi mixman09

As you are attending tomorrow I would send a Journal message today to Amanda stating that you are considering making a complaint to Jo Corney. She is the DWP manager for York.
So really you are saying that you know how to make a complaint to a manager if your issues are not satisfactorily resolved tomorrow.

Let me know how you get on.
David

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1 day 1 hour ago #302342 by mixman09
Replied by mixman09 on topic UC Migration - Phone call to Verify ID
So you think this is the best way forward? Or I complain and leverage it into a home visit? What's to stop someone from the local Jobcentre visiting me instead of me going there? Let me know what you think.

Thank you, much appreciated.

Liam

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1 day 3 minutes ago #302348 by mixman09
Replied by mixman09 on topic UC Migration - Phone call to Verify ID
Hello David,

I'm thinking of doing what you suggested (first thing tomorrow) and then complain on Monday. Because she shouldn't be threatening people like that. It won't save me but it gives her pause for thought in the future.

Thank you, much appreciated.

Liam
The following user(s) said Thank You: David

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23 hours 26 minutes ago #302351 by David
Replied by David on topic UC Migration - Phone call to Verify ID
Hi mixman09

Staff from the local Jobcentre are not allowed to do visits. It has to be a Visiting Officer who would be a member of the DWP Visits Team.

David

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10 hours 2 minutes ago - 6 hours 35 minutes ago #302373 by mixman09
Replied by mixman09 on topic UC Migration - Phone call to Verify ID
Hello David, Thank you for all your latest updates and information. Here is the journal entry I'm considering sending shortly, would be great to get some feedback on it before sending it. Hello Amanda, Liam will attend the appointment today (albeit under duress) with his Support Worker Daniel and we are considering making a complaint to Jo Corney. As Liam is Vulnerable person he wears an N95 mask when outside of his home or with people in his home. He will supply a mask to whoever is meeting with him to protect himself and others. This is especially important in this case because if you want Liam to take off his mask he needs to know that he is taking the least amount of risk possible to his health. Thank you, much appreciated. Stephen Thank you, much appreciated. Liam
Last edit: 6 hours 35 minutes ago by David.

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6 hours 31 minutes ago #302382 by David
Replied by David on topic UC Migration - Phone call to Verify ID
Hi mixman09

Yes your message is good.
I have removed the surnames as this Forum can be accessed " read only " by anyone.
Let me know what happens please.

David

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