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Best way to inform UC if changes happen as dont have a online journel

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23 hours 34 minutes ago #315105 by george
Hi there , its nit defi ate but my adult daughter may move in with me later this year , If she does how do i go about informing uc ? I dont have a online journel so would have to be by phone , or email , letter ? Which is the best way , have had some very up and down info by phone before lol so maybe better by mail to a head office ? Many thanks x

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11 hours 34 minutes ago #315111 by David
Hi george

If you have what UC call a Telephone Only claim then the methods of communication are phone or post. There isn't an email option. They generally prefer you to phone. I think anything by post would take weeks.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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