Softening up British public opinion prior to the governments health and disability benefits Green Paper in the Spring appears to have begun, with a shamefully inaccurate and prejudicial Channel 4 Dispatches episode entitled "Britain’s Benefits Scandal" screened last night.

The programme was researched, and is presented by, Fraser Nelson the former editor of the right-wing Spectator magazine.  The opening lines set the tone for what follows:

“Across the UK a crisis is building that affects us all.  More than 3 million people are now on long-term sickness benefits, up by about a million in just five years. And these figures are set to get far worse.”

In Salford, we are introduced to a claimant who whose mental health issues are now managed by medication.  He’s living in a hostel, but wants a job, a flat, a family and friends.  He’s signed up for a plastering course but, fails to turn up on the first day.  When Nelson meets up with him again he explains that he was warned by the Jobcentre that if he started the training it would be classed as work and he would lose his benefits, so he decided to drop the plan.

In Manchester we meet a claimant who is alcohol dependent and says he’s been unemployed for years.  He’s filmed in a CAB being helped to complete his UC50 form in order to be able to claim benefits as incapable of work.  He tells the advisor that he came by taxi and “I’ve had like six or seven cans this morning before I even function” 

The CAB advisor tells him, “Based on my experience you should have  a reasonable prospect of succeeding and being placed into the highest group.”

A claimant more likely to provoke outrage amongst Daily Mail readers would have been hard to find.

We also encounter Shane, a 57 year old part-time window cleaner who has knee and back problems and depression.  Whilst his son was successful in his claim, Shane’s has failed the work capability assessment and has lodged an appeal.  Shane says he found out more about sickness benefits on Tik Tok than from the Jobcentre. 

The camera follows him as he puts flyers through letter boxes, washes windows and climbs up and down ladders.  Nelson’s crew are also on the spot as he undergoes his unsuccessful telephone appeal.

As well as following claimants, Nelson also meets people with their own explanation for why there has been a big increase in health and disability benefits claims.

Sarah is a nurse who until recently worked as a DWP assessor.  She worries that the system is too open to abuse.  She claims she went on Google and typed in a few words and “found the words to say to essentially get a full benefit”, what she calls “the keywords”. 

Or, as Nelson explains it, people will be Googling and finding out “what’s the phrase that pays”.

Absolutely” Sarah responds “Just tell them that you’re suicidal . . If at any point someone said that they were suicidal every day, straight away in that high [category]”

We are then given a brief glimpse of the world of “sickfluencers”, people who give tips on claiming benefits on Tik Tok and Youtube.

Then we visit Michael, who used to work for an assessment company, though in what role it’s not quite clear.

He explains that  “People were encouraged to do six cases a day and if you did any more than that you would get £80 per case.  If the claimant met the highest category then the assessment could be curtailed early, which would allow them to fit in more cases per day.”

So, assessors are allegedly placing people in the limited capability for work-related activity group in order to increase the assessor’s own earnings.

Gavin, in Shoreham-by-Sea has been a taxi driver for over 30 years.  He had to stop work after a heart operation and claimed benefits.  Eventually he began driving again part-time and still claiming benefits.  He now wants to go back to full-time work and stop claiming.  

But when he contacted the DWP and said he was ready to come off benefits, he says they told him they couldn’t alter his award. Instead,  he would have to wait until he was reassessed. That was three years ago.

Gavin claims to be still trapped working part-time, but earning the same money as he would be working full-time, because of his benefit award.  He came on the programme “to highlight how bad things are”.

Fortunately, Nelson was also able to tell Liz Kendall, secretary of state for work and pensions about Gavin’s dilemma.  She shook her head sorrowfully, and promised “Give me his number and I’ll sort it”.

Kendall was actually given a lot of airtime in this programme.  At one point, on the basis of no evidence or details whatsoever, Nelson tells her “We’ve heard lots of promises of reform for many, many years, but you’re talking about a revolution.”

“I am talking about a revolution.” Kendall responds.  “When you’ve got a system that isn’t working for anyone, you need big change...I believe in work, and that everybody who can work should work.  But my argument is, people are crying out for help and support and it’s the government’s duty to deliver that.”

She goes on to say that “The absolute key issue is this:  we need to put together a package of measures here which really meets the challenges that we face.  Not simply, you fall out of the workplace, you’re written off.  You’re categorised as ‘can work’ or ‘can’t work’ and then left.  That isn’t working for people or for taxpayers.”

Unfortunately, we won’t know what that revolution looks like before the Green Paper is published next Spring, although the WCA does seem to be getting a lot of bad press from the DWP. 

But what claimants can be reasonably sure of, is that there will be plenty more ill-researched and prejudicial publicity of this sort before that paper lands.  The channel that brought us The Truth About Disability Benefits in collaboration with the Disability News Service three years ago, should be - but won't be - ashamed.

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  • Thank you for your comment. Comments are moderated before being published.
    · 18 days ago
    I’m pleased to see this article as I was shocked when I watched this documentary that no genuinely disabled claimants were featured - by that I mean the very many of us who struggle daily with physical and/or mental health conditions that make daily life a challenge. 
    Yet another right wing ‘think piece’ masquerading as serious journalism. They cherry picked cases most likely to get the general public’s backs up and confirm their biases! 
    I remember complaining to my Mum about the rhetoric from the Tory Press and her saying “but they don’t mean disabled people like you” but of course they do! - everyone gets tarred with the same brush. All that rhetoric about ‘shirkers’ and ‘scroungers’ has stuck in an uninformed public’s minds! 
  • Thank you for your comment. Comments are moderated before being published.
    · 24 days ago
    I bet a think tank came up with the idea for the programme on behalf of Liz Kendall, and the think tank worked with channel 4 and Liz kendal. Speculation, but it is how ministers and political parties work, trying to hide their involvement with the programme being made to be able to push their policy.
  • Thank you for your comment. Comments are moderated before being published.
    · 25 days ago
    I made a short complaint, and this was Channel4s reponse:

    'Britain’s Benefit’s Scandal was a duly impartial documentary compliant with the Ofcom Code and included a range of views on the current state of the UK’s benefit system. Channel 4’s Dispatches has a history of investigating serious issues with the benefits system and holding the Government to account on this. This investigation into the long term sickness benefit system revealed problems recognised by experts and politicians across the political spectrum. The film was based on deep and meticulous research, but the story was told through those affected: claimants, assessors and ministers all reflecting on a failing system. Part of the purpose of the film was to highlight the difficulties and stigma that some people can face and to give them the voice in the discussions around the benefits system that they are rarely given'

  • Thank you for your comment. Comments are moderated before being published.
    · 26 days ago
    https://labourlist.org/2024/12/benefits-system-reform-cross-party-consensus/

    Andrew Harrop, formerly the general secretary of the Labour-aligned Fabian Society, and Ryan Shorthouse, founder of the centre-right think tank Bright Blue, have co-written a surprisingly humane article on LabourList, a website aligned with the Labour Party that shares political news and opinion pieces. Their article focuses on the future of the UK benefits system, emphasizing the need for more compassionate reforms, reducing sanctions, and focusing on prevention and support, with voluntary participation at the heart of employment schemes.

    While this perspective is encouraging, they also advise a cautious approach to reforms, emphasizing the need for thoughtful, gradual changes. They acknowledge that a greater benefits bill will likely be necessary to support their vision of reducing poverty and improving support for disabled people, parents, and those who are economically inactive. 

    However, the piece doesn’t fully address the tremendous harm caused by the current system. The assessment process, criticized by the UN for its trauma-inducing effects, has left many disabled and vulnerable people in desperate situations with little trust in this DWP system. Similarly, the flaws in Universal Credit, particularly during its early rollout, and having to provide proof of being in the Support Group etc. have caused widespread distress.

    Even so, seeing influential voices aligned with Labour and Conservative thinking publicly advocating for a more humane, voluntary approach suggests the possibility of a shift. If these ideas gain traction, it could mark the beginning of long-overdue reform.  

    We can only hope 🙏 
  • Thank you for your comment. Comments are moderated before being published.
    • Thank you for your comment. Comments are moderated before being published.
      · 27 days ago
      @Andy Exactly & well put.
    • Thank you for your comment. Comments are moderated before being published.
      · 27 days ago
      @CaroA Thanks for the link, I've just read it, everyone should take a look at it. Its heartening to know that its not the entire media against us! Of course the REAL fraudsters who are 'gaming the system' and a main cause of the appalling state of all our welfare institutions and indeed the whole country are the top elites. The so called 'private investors' that have "helped the growth in the economy" when they have in fact over the years (since around 1979!) sucked billions out of the economy and sqirrelled it away in tax havens like the caymen islands! They spend a good deal of this pilfered money sponsoring politicians and funding think tanks, newspapers, ad campaigns, TV documentaries, social media etc etc.. to pump out the kind of bile we saw on channel 4 last monday night. Their clever con trick if you like is that they've convinced most people that they are an asset to the country! If we lived in a fairer world these people would be arrested for defrauding public money and their 'assets' would be reclaimed. If I had my way they also would be stripped of their citizenship and sent to Rwanda!!
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    You can complain about this episode via this link:

  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    Here's the shame: after five months in power, New Labour sent to me: 

    difficult choices, same old repeating, more lords a-sleeping, prioriti-ees, pledges and missions, vague whi-ite papers, first steps and milestones, 🎼 LESS WINTER FUEL 🎼, four ruthless ladies, grim ghosts of Christmas, two faced liars and a government up a gum tree.
  • Thank you for your comment. Comments are moderated before being published.
    · 29 days ago
    One thing is very apparent! The labour party had no plans for the economy at all and I don't think they were even expecting to win. Hence we see them grasping on to Tory policies so quickly thinking that will make them popular when it most certainly won't. There is no plans in place to invest into any new sectors of industry not even the electric revolution which was dropped nor is there any plans for securing trade deals due to Brexit and the social security plans are those of the Tories because labour never even looked into them. This much is for certain the 20% voters who did turn out to vote for them was as much a surprise for the Tories as it was for labour and they simply adopted the plans already put in motion by the previous government
  • Thank you for your comment. Comments are moderated before being published.
    · 29 days ago
    Alan Milburn is at it again in the sun today with his “duty to engage “ and all that   www.thesun.co.uk 
    • Thank you for your comment. Comments are moderated before being published.
      · 27 days ago
      @MrFibro The daily mail has the easiest puzzle pages and is the best newspaper for starting a fire. It ignites a treat.
    • Thank you for your comment. Comments are moderated before being published.
      · 28 days ago
      @steve why do mugs buy these daily rags.
    • Thank you for your comment. Comments are moderated before being published.
      · 29 days ago
      @steve He keeps parroting:

      "If our research findings in Barnsley were applied nationally, there may be more than 4.5million economically inactive people already here in Britain who could be in the market for a job now or in the future."

      He should better ask the DWP to apply his so-called finding in Barnsley to Barnsley itself in the first place and show us their workability and results, before prescribing them on a national scale.
  • Thank you for your comment. Comments are moderated before being published.
    · 29 days ago
    Can work/wont work...sounds just like the Tories.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    Kicking us when we are already down. These journalists and government have not an ounce of shame or compassion, it's all about self-preservation at the expense of others.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    Seriously ill and disabled people receiving benefits just to keep their heads above water = a scandal.

    The DWP causing a huge number of deaths and covering up the evidence = not a scandal.

    Take a bow, the wonderful media of Normal Island.
    • Thank you for your comment. Comments are moderated before being published.
      · 28 days ago
      @tintack If you're not careful, the newspapers will have you hating the people who are being oppressed, and loving the people who are doing the oppressing.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    No surprise for me here. In my opinion, Channel 4's Dispatches has the most slippery professional standards I've come across during forty years in national news journalism. Having worked for them as a reporter in projects totaling well over than a year of my time, my view is that I have never come across the kinds of humdrum routine misconduct on the scale I saw in their productions. 

    Complain all you like, and you'll get precisely nowhere. Channel 4's dominant concern is wheedling their way around Ofcom - which effectively neutralizes complaints from anyone who doesn't actually appear in one of their programmes. 

    My judgment of the Executive producer, Eamonn Matthews and his record of hiring people with conflicts of interest, is here:

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      · 29 days ago
      @Brian Deer The strange thing is that Channel 4's news and current affairs coverage is generally a fair bit better than the other broadcasters. I've certainly seen more coverage of the cruelties of the sickness and disability benefits system on Channel 4 than on any other broadcaster. But yes, Dispatches is a glaring exception and has been for years. I've seen episodes on various subjects and it was always obvious when an agenda was being pushed, with arguments that were wretchedly poor and obviously fallacious being presented with no pushback. To describe it as shoddy journalism is putting it kindly.  
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    Thatcher once said she wants to get back to Victorian values, well now we've got them! This is the the old 'undeserving poor' argument that led to the workhouse. You can see where this is going! Forcing sick people into unsuitable jobs with unrealistic 'performance targets' will utterly destroy them!! The fact is non of the people who make these arguments do work that contributes a jot of benefit to the wider society outside of their affluent bubble, in fact its quite the opposite and often they get paid lottery money salaries for doing it! I wonder what Fraser Nelson's salary is?
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    I must admit, watching the alcoholic guy annoyed me, and I know I shouldn't be judgemental.  

    I didn't think the show was too bad overall, it did point out with the single mum that not all disabilities are obvious. 

    It also raised the point that we can't train for any jobs, else we risk losing our benefits.  There should be a safety net in place to help people reskill and get back into the workplace if they wish to.  

    I would personally be happy if I had some prospects for the future, however I absolutely do not want to be forced into doing some form of dead end job just to hit a government target, this would make me extremely distressed and overwhelmed.  

    I'd love to be able to do something I enjoy though, because as the old saying goes - "Find a job you enjoy doing, and you will never have to work a day in your life."

    I would need to do it on my terms, and simply could not meet a strict 9-5 schedule.  I would also need a guaranteed route back if it didn't work out - these are things that are currently missing from our benefits system. 

    Having a system that supports us to get educated and improve our situation, while having a steady safety net income would be better than the current system.  The way it is at the moment is that you risk everything if you start working or training, as you'll be judged as being fit to work, even if that's not the case.  Some of us can't work, but some of us could do a part time course or job, some could even do more and have a path into a skilled job.  We just need the support to be there, whereas it's nowhere to be found at the moment. 

    So a supportive, gentle approach would be good for those that want or need it, while
    • Thank you for your comment. Comments are moderated before being published.
      · 2 days ago
      @Alex I agree i couldn't do a strict 9 To 5 i take powerful antipsychotic drugs and most days i can't get out of bed 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Alex So agree. The current DWP thinking is that if you can train - you can work. It’s unhelpful and inaccurate. 

      Quality training can help to prepare for work both in terms of skills gained and competencies with possible raised levels of confidence.

      But to pretend that the mere act of joining a training group means instant fitness for work is nonsensical. 

      If the government has little regard for individuals welfare perhaps instead consider the cost of throwing away money at pointless targets that achieve little. 

      Same old thinking gets us nowhere. 


  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    There are problems with the Work / Benefit System - from the lack of "do-able" jobs for people with no formal qualifications, difficulties of transitioning between work and benefits, underlying problems with the health and fitness of the workforce, escalated by Covid Lockdowns, and the poor state of the health services
    At least this programme has started some debate, nonetheless the research could have been better and the Exemplars less cliched. 
    • Thank you for your comment. Comments are moderated before being published.
      · 29 days ago
      @Dr Liz Miller Not the case of illiteracy in some instances, I'd say JC staff are likely to be less academically qualified than some of the clients.  We now have a state sanctioned unkind view of those who are sick, disabled and elderly foisted on society. I can't see how that helps. As AI becomes more dominant the "do able" jobs will go, like supermarket till staff are giving way to self service stations.  We could be in recession next year so the work market will contract, not a time to put those least able to cope into crisis due income and illness. Thank God there are sites like this that help, but what of those who can't access the help here? 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Bronc Bronc totally agree the agenda was clear soften the public up to accept yet another purge not to encourage debate!
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Dr Liz Miller This programme will have the effect of reinforcing prejudice against disabled [people on benefits. I've experienced it first hand on many occasions. The aim of the makers of this programme were not start 'some debate' but willfully stir up hatred and division.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    Hope people complained about the show because they've made every genuine person look bad the nurse who ever she is is wrong as some genuine people show every bit of proof  they dont go on websites to lie so that program is trying to say nearly every one is liars why has this been allowed on TV take it off !!!.
    • Thank you for your comment. Comments are moderated before being published.
      · 24 days ago
      @WillTicktNumbr And didn't get much
    • Thank you for your comment. Comments are moderated before being published.
      · 24 days ago
      @WillTicktNumbr Thank you for contacting Channel 4 Viewer Enquiries regarding Dispatches: Britain's Benefits Scandal.

      Britain’s Benefit’s Scandal was a duly impartial documentary compliant with the Ofcom Code and included a range of views on the current state of the UK’s benefit system. Nevertheless, please be assured that your comments have been noted and logged for the attention of those responsible for our programming and for the making of this programme.

      Thank you again for taking the time to contact us. We appreciate all feedback from our viewers; complimentary or otherwise.

      Regards,


      Channel 4 Viewer Enquiries
    • Thank you for your comment. Comments are moderated before being published.
      · 26 days ago
      @WorkshyLayabout All you have to do is phone up and end your claim. I did this with ESA Support Group as my savings went over the limit. Still get PIP. This is what makes me think it was manipulated which means Liz Kendall was complicit in this fraudulent programme. She has questions to answer. Shame nobody in parliament has got the decency to demand answers.
    • Thank you for your comment. Comments are moderated before being published.
      · 27 days ago
      @Old Mother As minister for the DWP, Liz Kendall should be aware that no one has to wait for his/her next WCA to have a claim closed. She should know the ins and outs of the department she's supposed to be minister of. 

    • Thank you for your comment. Comments are moderated before being published.
      · 29 days ago
      @Old Mother Definitely the case, have done it myself.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    As expected it was the usual carefully crafted propaganda used against the most vulnerable in society. Also I'm very disappointed how many people from our own sick/disabled community have actually come out defending this garbage propaganda, don't they realise these programs are being used to fool the public into believing that it's right for the government to defund amd destroy our welfare system..
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Truth Agree it is concerning Truth makes me wonder about motives of some commentators!
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Truth I agree, Thatcher once said she wants to get back to Victorian values, well now we've got them! the old 'undeserving poor' argument that led to the workhouse. You can see where this is going! Forcing sick people into unsuitable jobs with unrealistic 'performance targets' will utterly destroy them!!
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    Anyone remember that COVID pandemic that happened nearly 5 years ago? Anyone heard of long COVID? 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Fluffy Not only that, Covid hit after a decade of brutal austerity which left huge numbers of people using food banks and many others also unable to afford the basics. If you can't afford the essentials your health will inevitably suffer so it's hardly surprising the effects of Covid and long Covid hit an already sicker population so badly. But you'll still hear the Tories and the right wing press complaining about the number of people on sickness benefits because "we can't be that much sicker as a nation". Maybe not in their privileged bubble, where the toxic effects of their policies never intrude, but outside that bubble it's a different story.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    It was indeed totally out of context and shameful. Very carefully manicured to belittle vulnerable people as usual.

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