The government has issued a dismissive response to a petition on the Parliament website in relation to surveillance of claimants’ bank accounts, claiming that concerns are based on misconceptions. The response also ignores the fact that the DWP have provided a blueprint for any fraudsters who wish to avoid the measures .

The petition on the parliament website is one of three petitions currently open on the subject.  It has had just under 20,000 signatories, far short of the 100,000 required to be considered for a debate in Parliament.

In its response, the government argues that:

“There are a number of misconceptions about this measure, namely, it does not grant DWP access to any bank accounts and it does not allow DWP to see how claimants are spending their money.”

Benefits and Work has always been clear that the current plan is restricted to checking whether accounts have gone over the capital limit and whether claimants have been using their account abroad for an extended period.

However, many people would consider this requirement for banks to share data on claimants of means-tested benefits to be over-intrusive and discriminatory in itself, regardless of the nature of the data. 

After all, wealthy individuals do not have their accounts monitored to ensure that they have declared all their income, even though tax avoidance costs the UK a great deal more than benefit fraud.

Moreover, the DWP admit themselves that the surveillance will be trivially simple for fraudsters to avoid and, to ensure that is the case, have even provided instructions on how to do so. 

To start with, in their impact assessment they have provided a list of all 15 banks that they plan to monitor, leaving fraudsters free to simply to bank elsewhere.  The DWP have said that they may include other banks in the future, but fraudsters know that they have at least several years of worry free banking.

Additionally, the DWP also admit that they will only be monitoring the account that the claimant has their benefit paid into.  There is nothing to stop fraudsters moving money into another account to stay below the capital limit.  As the impact assessment explains:

“. . .claimants may split capital across multiple bank accounts to ensure that there is not £16,000 or above with one provider. This would allow claimants to go undetected by this measure and reduce its effectiveness.”

As an anti-fraud measure, banking surveillance of this sort seems designed solely to catch those who innocently or mistakenly break the rules, not those who do so in a deliberate and organised fashion.

And the measure raises other issues, such as cases where a carer has the claimant’s money paid into their own account.  If their combined income takes them over the capital limit, will this lead to suspension of benefits whilst fraud investigations take place?

Perhaps more worrying still, though, is the blanket nature of the legislation, which allows the DWP to require any organisation to hand over any data the DWP requests or face a large fine.

It means that the DWP may be starting small with its data collection, but there are literally no limits to how far it could extend its reach.  With the growing power and prevalence of AI, there will be a strong temptation for the DWP to harvest and process huge amounts of data to catch a small number of fraudsters. 

From what we know of the DWP, we suspect they will not resist that temptation for long.

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  • Thank you for your comment. Comments are moderated before being published.
    Steven Mills · 1 years ago
    Still not received mine, filled out form towards end of September and still no reply or payment.  No confirmation email, just the note on form to say will get back to me within two weeks, which hasn’t happened. 
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    Pete · 1 years ago
    I haven't received a payment, and don't really know anything about this. I don't watch TV or follow the news. The DWP should have contacted me about it. What's the £326 one? 
    The DWP treat me like a mushroom, by keeping me in the dark and throwing sh*t at me occasionally 🙂
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    Eva T · 1 years ago
    I've used the form couple of days ago as I've still not received the payment. 

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    Jeanette · 1 years ago
    No sign of it either for my 25 yr old son who receives PIP high rate care and mobility?? He still lives with us. I take it he will get it???
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      Rache91 · 1 years ago
      @Jeanette He is entitled to the payment so he should be receive it very soon problem is we just don’t know when! 
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    Francisca · 1 years ago
    Scotland here - received £150 payment into bank on September 29th.   If I remember correctly, you were asking for info. on this.
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    David · 1 years ago
    Not received my £150 payment as of today 12/10/23. So I phoned to ask what not and was informed that even though I had used the appropriate online form 2 weeks ago to report non receipt of the payment the payments still have all not been sent out to all who are long standing approved people due this payment. Technical issues caused the delay. However a team are working through the online reports of non receipt and it will be a little longer before we receive the payment and contact to tell us it’s been or about to be sent. In other words your info is not completely accurate and up to date. 
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    Carol · 1 years ago
    Husband received his, he is in receipt of Attendance Allowance, I get PIP and I haven’t received it yet.
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    Jacqueline · 1 years ago
     I've just been awarded standard living allowance P. I. P. backdated to 29th March 22. I have filled out a missing cost of living form. Will it be backed? Am I entitled to other £300+
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      Carol · 1 years ago
      @Jacqueline You won’t get the £300+ as PIP isn’t one of the listed benefits for that payment.

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    John Ratcliff · 1 years ago
    Hi , yes I’m on PIP since January of 2022. I’ve not received the £150 payment so I rang PIP directly. They signposted me to the Gov home page for missing payments . Still waiting for contact but it’s only been 6 days . John Ratcliff 
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    Stephen · 1 years ago
    POSTMAN JUST BEEN AND RECEIVED A LETTER FROM DWP   BASICALLY SAYING THEY RECEIVED MY ONLINE FORM NOT RECEIVED 150 COST OF LIVING PAYMENT AND CAN SEE I WAS DUE THE PAYMENT.... THEY WILL PAY 150 POUND  IN DUE COURSE....NO FIRM DATE FOR PAYMENT BUT AT LEAST AN ACKNOWLEDGEMENT THAT I WILL BE RECEIVING IT....I FILLED MISSED PAYMENT FORM EXACTLY 2WEEKS AGO
    HOPEFULLY PAYMENT WILL FOLLOW SOON 
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      Jeffrey Michael Bird · 1 years ago
      @Stephen I reported the missing payment via the online form on the 3rd October. I have recieved a letter from the department dated the 8th October stating they have checked my details and can confirm that I am due a payment and that it will be paid in Due course
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      Lou · 1 years ago
      @Stephen Yes me too the exact same got my letter dated the 8th October constantly checking my online banking rang to get more advice but they don’t know anything would not mind but got pence in the bank annoying when your due it. But far worse off than me out there I’ve got food in and roof over my head and heating if I ever dare put it on. 
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    Mick · 1 years ago
    I completed the form over a week ago and have not had the cost of living payment yet.
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    Peter Tysoe · 1 years ago
    I received mine on 30th September. (I didn't notice at first because it didn't go into my 'main' current account - I forgot that DWP payments still go into an 'old' current account - which I do still have, but don't use very much.)
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    Paddington66 · 1 years ago
    It's now 12th  October & despite reporting my pip cost of living payment as not received, did this on 3/9/22, I'm still waiting & I've rang to get any help or info yet all they say is we don't know,  or you'll have to wait. I'm absolutely broke. I'm ill with no immediate family or support. How can I get what's been promised? I'm so anxious & distressed. No one to turn to for help, I feel there is no point , I'm not even existing anymore. Thank you  politicians, you've confirmed that my life is of no worth or value. 
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    Mana · 1 years ago
    Have hope its on its way people they cant not give us it if were due it 
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    Purpleangel · 1 years ago
    I rang PIP today and they said it could be by end of Oct or even longer due to a system 'glitch' brilliant when you need it isn't it. My partner and friend had there's but not me so weird and unfair why some had it and some not xx
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    Maureen · 1 years ago
    Av not received mine two but my son has we both use same bank account I also filled in form a week ago no news yet just don’t understand y this has happened to so many of us as the other payment that went in bank ok for us both the 324 
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      Claire · 1 years ago
      @D Unfortunately I can not attach the link! Hes asking if the payments if £150  have even made? As the majority of people seem not to if received the payment as yet! 
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      D · 1 years ago
      @Claire Why

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      Claire · 1 years ago
      @Maureen Martin lewis is asking people who have not received this 150 payout to contact him! 
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    KAM · 1 years ago
    ever since the missing payment link was put on the internet by the DWP 3rd OCTOBER has anyone  been PAID 150 COL  especially the people who are on PIP ????
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    Jennifer · 1 years ago
    Do use think we will get the cost of living this week
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    Ann · 1 years ago
    My Mother, on Attendance Allowance, got her £150 over two weeks ago. But my son on PIP and in much greater need hasn’t had anything yet. We will be filling in the missing payment form straight away!
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    mark · 1 years ago
    told 2 dwp 2 weeks ago still  heard or received nothing 

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      Becky · 1 years ago
      @mark Same, I reported mine was missing n not heard anything yet either, not even an email to acknowledge that I said it's missing