@JobcentreMole claims to be a Job Centre advisor. He has taken to Twitter to speak out about the Job Centre’s unfair treatment of people who are claiming benefits. For obvious reasons he is anonymous. His interview features in a blog written by freelance writer and feminist @slutocrat. {jcomments on}

 

“I have seen many advisors and front line staff waiver their end of year bonus, we get box markings ranging from 1/2/3, 3 = £0 bonus, 2 = £300, 1 = £500, this is my grade, the ammounts go up the higher up the ladder you get. I have seen advisors and front line staff get a 3 because they are not sanctioning enough customers. They are the good people that work in the jobcentres, and generally are the ones that smile and can have a human conversation with customers on a 1 to 1 level.

“I am a firm believer that IF every customer read what they signed, and if they completed their paperwork according to their jobseekers agreement there would be no sanctions at all from jobcentre plus. unfortunately the weak dont ask questions, they take what they are told and live by that. “I’m sorry its not me that makes the decision” all lies, the front line member of staff knows categorically its a disallowance before it go’s up!. Another casing point, did you know that if you as a member of the public ask for a reconsideration and list enough to cover your jobseekers agreement, regardless of what initial paperwork went to the decision makers, the decision will come back favourably allowed?. No one knows this you see!.”

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