The chances of a successful new PIP claim fallen, but the success rate for mandatory reconsiderations is rising and the DWP are now more likely to give you a better award before your appeal hearing gets heard.

We’ve collected together some of the most important figures from the latest set of DWP PIP statistics and set them out below.

But for an even more condensed view, here are what we consider the stand-out stats:

  • Just 42% of new PIP claims are successful.
  • 33% of all PIP awards are at the highest rate for both components.
  • For new claims, in January 2021, 77% were for 2 years or less.
  • On review, 38% of all claims are reduced or stopped, just 18% are increased.
  • The success rate for mandatory reconsiderations was 33% for decisions made in the quarter July to September 2020.
  • The DWP increased the awards to 29% of PIP claimants who appealed, after mandatory reconsideration but before their case went to a hearing, in the 2019 to 2020 financial year.

Claim success rate

From April 2013 to January 2021:

5.7 million claims to PIP were registered.

5.4 million claims have been cleared, with:

  • 42% of normal rules new claims,
  • 71% of normal rules DLA reassessment claims,
  • 99% of special rules terminal illness claims

receiving an award.

These figures include claimants who are disallowed prior to assessment or who fail to attend their assessment.

Award rates

One third (33%) received the highest level of awards (‘enhanced/enhanced’ rates) for both mobility and daily living components, and almost a further third (29%) received one component at the enhanced rate.

Almost one quarter (24%) received daily living award only, a few (4%) received mobility award only, and nearly three quarters (72%) received both.

Length of award

For new claims:

in January 2021, nearly three quarters (77%) of claims awarded were short term (0 to 2 years), less than one in ten (6%) were longer term (over 2 years) and less than one in ten (7%) were ongoing

For DLA reassessment claims:

in January 2021, short term 0 to 2 year awards were the most common award type (nearly half - 47% - of all claims awarded) followed by longer term claims over 2 years (30%) and ongoing awards (21%)

Review outcomes

For planned reviews of PIP awards

  • Award increased 18%
  • Award stays the same 44%
  • Award reduced 14%
  • Award withdrawn 24%

Claimants with psychiatric disorders are most likely to have their award decreased or disallowed (43%)

Mandatory reconsiderations

The DWP say that:

A new operational approach was introduced in 2019 when the Department began proactively contacting claimants, as appropriate, to collect further oral or written evidence at the MR stage. This saw a gradual increase in the proportion of awards changed since January 2019 (23%) to 40% in December 2019.

COVID-19 also had an impact on the proportion of awards changed with a sharp increase between 44% in March 2020 and 57% in April 2020

Claimants who were disallowed at initial decision were more likely to go on to register an MR (48% of decisions to disallow) or lodge an appeal (42% of MRs completed) than those who were awarded PIP (11% of decisions to award PIP and 34% of MRs completed)

Claimants who were disallowed at initial decision were less likely to have an award changed at MR (15%) or appeal (65% overturned) than those who were awarded PIP (27% of awards changed at MR and 74% of appeals overturned)

MRs resulting in a change to the award has remained at a similar level (33%) in the most recent quarter of initial decision (July to September 2020) to the previous quarter, and is 7 percentage points higher than the same quarter the previous year, reflecting a levelling off of the increase since 2017 to 2018

Appeals lapsed

A lapsed appeal is one where the DWP changes their decision to give the claimant a better award after the claimant has lodged an appeal.

Appeals lodged which were lapsed gradually increased from 2015 to 2016 to reach 29% in the 2019 to 2020 financial year.

From claim to appeal

For initial PIP decisions following an assessment during the period April 2013 to September 2020:

nearly one in five (19%) of completed MRs resulted in a change to the award (excluding withdrawn)

two in five (40%) of completed MRs then lodged an appeal

just over one in ten (13%) of appeals lodged were “lapsed”

two thirds (67%) of the DWP decisions cleared at a tribunal hearing were “overturned” (which is where the decision is revised in favour of the claimant)

just under one in ten (9%) of all initial decisions following a PIP assessment have been appealed and around one in twenty (5%) have been overturned at a tribunal hearing

You can read the complete set of DWP statistics here.


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