It will be possible to claim PIP online by the end of the year, a government minister has revealed.
Justin Tomlinson, minister for disabled people, gave a written answer on 3 September in response to a question asking whether the DWP would “permit personal independence payments assessment forms to be completed online during the covid-19 outbreak.”
Tomlinson stated:
“We are focused on transforming the PIP claimant journey overall to provide a more streamlined and user-friendly approach. We are committed to providing a digital channel - “PIP Apply” - to widen claimants’ choices on how to make a new claim for PIP. Using the digital channel is optional and we will ensure we provide effective alternatives for those who are unable or prefer not to use our online services. We are aiming to provide this service by the end of the year.”
The DWP conducted a trial of an online PIP2 form earlier this year, but made it available only by invitation to selected claimants.
