The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    Wendy Jordan · 23 hours ago
    I use my monthly PIP payments to support myself and my partner as he is my carer. If they change it so that it’s all based on vouchers, how on earth are we supposed to manage our bills and make sure that there is always food in the house. Equipment buying is all well and good but how many medical devices am I going to need to buy every month?! What about motability? Without that I’ll lose my wheelchair, which I need to get around.

    This is going to have such a negative impact on disabled people.
  • Thank you for your comment. Comments are moderated before being published.
    Joyce Miles · 1 days ago
    If they do this I will not be able to use my car and will be isolated without my car can't use them for fuel or repairs ins to keep me mobile 
  • Thank you for your comment. Comments are moderated before being published.
    Cy · 1 days ago
    I didn't know about this until now, can we still complaint about this?
    • Thank you for your comment. Comments are moderated before being published.
      Anon · 1 days ago
      @Cy No, the deadline has passed to complete the questionnaire. We will all just have to wait and see now 
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    Wallace · 2 days ago
    Labour are red tories 
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    Julie · 2 days ago
    No to vouchers it’s a disgrace treating people with Disabilities differently is unacceptable as you need cash just like any normal person vouchers are not suitable for most people 
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    veronica roy · 3 days ago
    vouchers instead of cash on pip the government is a absolute joke
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    Gaz · 3 days ago
    ONLY those on PIP SHOULD OF BEEN ALLOWED TO FILL THIS FORM IN.....
    THOSE YOU LIVE AND UNDERSTAND THE FACT WE NEED CASH NOT VOUCHERS !!!!
    OR A DAMN CATALOGUE !!!!

    DISGUSTING 
  • Thank you for your comment. Comments are moderated before being published.
    Ails · 3 days ago
    Why vouchers? Because the government have labelled those on pip as untrustworthy . By saying they want to give vouchers they are implying that disabled people don’t use our money for what it should be spent on . They seem to be under the impression we’re frivolous and spend our  pip money on unnecessary things . They have an attitude that if someone can do without so they can save a little every week in order to  get a wee break away, the person doesn’t need that item or that  they are paying too much pip to them. After all those on pip shouldn’t be able to afford any luxuries what so ever . If they are living on more than the very basics they are getting too much . Shame on you all. … I worked all my life till my spine gave way and I would work if I could . I had a good career.  It’s so unfair to be treated like a beggar
  • Thank you for your comment. Comments are moderated before being published.
    Lesley coote · 3 days ago
    We use pip to pay for an osteopath who helps with my husbands pain levels not cheap 60.00 a week for half an hr but helps him to be able to move more freely with less pain
    He is in a wheelchair also how are vouchers going to help, you will only given physio on vouchers no good for him, so you will take away his independence to choose how he spends his pip, great call for his mental health 
    He has a hospital bed and heating on through the winter to help with chronic pain are you paying for electricity and gas????
    Also a special diet how are vouchers going to pay for that, I look after him so care costs you have none and I work part time to keep us going, hit the sick and disabled an easy target I feel 

  • Thank you for your comment. Comments are moderated before being published.
    T · 3 days ago
    Need money to live how can people expect u to pay for food gas electric roof over your head without cash payment of pip 
  • Thank you for your comment. Comments are moderated before being published.
    T · 3 days ago
    Cannot live with pip money bills food gas electric this is so wrong 
  • Thank you for your comment. Comments are moderated before being published.
    Anita · 3 days ago
    I think that pip should stay as money, not vouchers. Or anything else as people cannot travel on public transport with vouchers. Or?  Pay bills with them. It will be hard for people. They has already been a living crisis. Before I swear it will happen again if.  They change the money for these vouchers. And how do they expect people to do food shopping online with vouchers?  When?
    You have to pay by card My.
     Suggestion is to keep it as money.
  • Thank you for your comment. Comments are moderated before being published.
    ? · 3 days ago
    I am on pip,,,you`ve already made your minds up, stop with the silly games im sure we`re in 2024 not the 1930`s, vouchers will not help anyone, in fact it will make things worse for people including myself, this will make peoples anxiety, stress and depression even worse.
  • Thank you for your comment. Comments are moderated before being published.
    keith · 3 days ago
    i suffer with depression anxiety and stress etc, im on tablets for that and a heart condition, tablets are for life, i dont go out as i cant deal with people, how is giving out vouchers going to help anyone, unless the vouchers are for food, bills, put yourselves in our places.
  • Thank you for your comment. Comments are moderated before being published.
    Patricia · 3 days ago
    Patricia  I am on pip that is not going to help me pay my bills  or furniture  travel  on bus  we are not living in the world war we are in 2024 just get a grip   this is a  bad idea  know  voucher 
  • Thank you for your comment. Comments are moderated before being published.
    Michelle · 4 days ago
    I am on pip, how's that going to help can't pay bills, bye furniture, and a taxi as I don't do people, bus or trains, and actives, feel we are being punched for our conditions I am aspergers autism and adhd, anxiety and depression I don't like shops and rarely go out, you much for me, out in the real, world, you will make it worse, cause other people are ruining for others, you keep us prisoners do you think it's fare, no its not, and labour new if they got in, they would help us people with all disabilities I also have learning disabilities, and sensitive to some sounds, our depression and anxiety will get worse and people ending our life's then people with disabilities would not to live anymore, and I am one of them with lumbar spondylitis and nerve pain, call neuropathic pain,  this is all wron😡😭😭
  • Thank you for your comment. Comments are moderated before being published.
    Callie · 4 days ago
    The gist of my answer to a few of these questions was "how dare you patronise and infantilise disabled people by denying them the life choices non-disabled people can take for granted". That is, ongoing daily decisions on what they most need to prioritise spending their money on.
    Whenever I encounter so-called consultations that have inappropriate questions or have the questions framed to elicit only certain types of answers, I ignore the questions and give answers to the questions I think they should have asked.
  • Thank you for your comment. Comments are moderated before being published.
    Joe bloggs · 4 days ago
    Vouchers don't pay the bills we are not living in world war with rashenbooks we are in 2024 get a grip 
  • Thank you for your comment. Comments are moderated before being published.
    gem · 5 days ago
    I spent my precious time filling in the form it took a lot of mental concentration and focus I made myself ill doing this. 

    On page 5 as I was nearing the end of these ridiculously put-together questions I needed to save my form to see to my husband who has late-stage Parkinson's Disease who I care for 24/7   
    When I returned to finish the form the document didn't save, I then spent more of my precious time trying to recover the form with NO LUCK.

    My husband relies on his benefit for someone to take care of his garden, he relies on it for someone to help take care of his dog - because since my husband spent 6months in hospital and can no longer walk, and as I suffer with my own physical and mental health issues, without this we would have to rehome our dog THIS WOULD BE UNFORGIVABLE- PLEASE PLEASE PLEASE reconsider this utterly dramatic crazy change. 

    Like others have stressed, begged, do you expect us to let all and sundry know that we have disabilities? shame on you if you do??????!!!!!  - HOW UTTERLEY DEMORALISING 

    Disabled people were invited to apply for PIP, and have been so grateful for the things this extra payment can help them with YOU CAN'T JUST TAKE AWAY WHAT YOU INVITED US TO APPLY FOR IN THE FIRST PLACE.
    My husband and I can't go out, we never see a soul, this payment allows us to at least have a nice garden to sit in and helps towards someone to help with our beautiful dog, because my husband  can't walk anymore and I am exhausted from taking care of my husband 24/7 PLEASE DO NOT DO THIS.
    Apologies for the shouting capitals but after spending so much time filling in the forms and  not being able to submit them because they wouldn't save has left me devastated and extremely ANGRY. 
    This should not be allowed to happen, we are so tired every day we have very restricted lives don't restrict us any more. 
  • Thank you for your comment. Comments are moderated before being published.
    GB62 · 5 days ago
    Thank you for your own response, it helped me make sense of some quite extraordinarily bizarre and cruel questions.   I've tried to put my own responses though, without loosing my temper; difficult.  I kept putting 'it's in the name Personal INDEPENDENCE Payment' at the end of many of the questions.  Most of all this consultation frightens me, without PIP I would not survive, simple as. 

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