The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I realise a paragraph of my post about talking to my MPs voicemail got cut I did ask if they could make the form more accessible for disabled people. 

    Now to stop my campaigning for the day and to get on with calming myself down from it all....
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I get esa income related to pay certain things on top I have chronic asthma, osetopennia, underactive thyroid glands this causes constipation plus bone issues as I fractured my tibia plates was 8n 12 weeks in care but now I have to have taxi to go to my gp apps or hospitals appts shopping need taxi and cleaners come I pay for it plus I pay for carers out of my pocket not only that I do not get full rent due to under occupied flat of 2 bedroom I need 1 bedroom I am looking for flat in sheltered accommodation due all these I have to pay my landlord by the time I have paid from my esa I am left with £10.00 so I need pip  or else I am not able to feed myself
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Just to say everyone can Google the House of commons telephone number and you can ask to be put through to your MPs office and you can leave a voicemail like I did.  God knows what they will think listening back to it but I imagine they are getting quite a few messages like this.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I've just telephoned the House of commons to try to ask if they can make the green paper questions more accessible for disabled people eg having a save and come back to facility.  

    The kind enquiry line woman couldn't help but told me I would have to ask this through my MP she then put me through to my MP - a conservative!  
    I then went on to explain how much this is affecting disabled people I explained my sleep and health had been badly affected this week.  That I had forgotten to take my heart medication yesterday and found bruising on my hand where I realized I had gone back to biting it.  I explained I had been a career before the pandemic looking after dying loved ones and battling with my own health conditions and the DWP trying to remove my benefit and during this time a coping mechanism was biting my hand.  

    I also said I found it appalling that they were using this to bait labour into somehow disclosing their plans or lack of them (there logic..) before the local elections just to throw red meat to their right wing base. 

    I don't think I've made a new friend with my MP!
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    https://campaigns.scope.org.uk/page/148462/petition/1?ea.tracking.id=explainer&_ga=2.88068376.1492566616.1714724139-807887220.1714396593

    Please everyone who hasn't already done it sign this ... If you give your postcode you can send a personal message to your MP - Scope forwards this onto your MP.

    Scope are doing wonderful things to help us and in their campaign section there is more we can sign. 

    I spoke to somebody in Scope yesterday and they were really kind saying they hope a change of government will stop this and seeing that they are joining together with other charities to campaign against it.  Why can't the government be kind loving but practical too! Life eh....  
  • Thank you for your comment. Comments are moderated before being published.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    They are getting nervous. Not only do they know they have as much chance of re-election as Freddy Krueger does of running a secondary school but we are now hearing regularly "its a conversation" "opening a conversation not a white paper"

    Labour of course will be taking on all this fierce response from many quarters.

    I think "The conversation"will soon become a whisper.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I've spent two days trying to type answer to the PIP consultation. I've copy'/pasted each answer into the online form. I'm exhausted and in so much pain. Yes. it's about money but it's also to do with embarrassment and shame for being disabled since childhood. I'm so tired of it all.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Can someone please explain - are labour going with the same plans as tories? https://inews.co.uk/news/politics/labour-target-job-centres-pip-assessments-disabled-people-work-3035335
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      · 5 months ago
      @Angel Really hope not,,,but they won't be much better....
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Anon That is not what Keir Starmer has said in Government.  There are a lot of plans.  They may implement some.  I think Keir Starmer suggested one allowing people to try work, ie work from home, while still keeping benefits until the person gets more confident.  i would go with that. It does not mean they are adopting all of them.  That if fear mongering and you can't believe the interpretation brought by all these news agencies. I have blocked most of them and just come on here to get news on benefits.  Not great to analyse all this beforehand for people with mental health issues.
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Anon Yes that is how I read it
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    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Angel I posted Labour's response in inews today and my comment was later removed.
      Labour are more or less agreeing with the plans and gave the impression they were originally their ideas 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    We a laughing stock under the government noses feel like a guinea pig 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    I am disgusted that as someone who has a disability that people are being asked to rate heating, eating and medication! All of these are important to disabled (and non- disabled) people. We have to have heating on longer/ warmer, need to afford to eat healthily, and missing out on medication is just a no go!
    Are these not a right for everyone!
    Many are already having to choose between eating and heating, many in fuel poverty and even those who don’t have a disability and work full time having to access food banks.

    Giving catalogues, vouchers etc surely this is discrimination against disabled people, It’s demeaning! Do I and others not have a right to access services, leisure or retailers of my choice? Is that not my human right? Having a disability is more costly, everyone 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Third time lucky?

    Maybe I should explain, since half my post below was lost:

    Radio 4 Today reported findings that psilocybin can help depression, so, no need to choose between meds and food - it's going to be vouchers for mushroom omelettes from here on in. No more down and bluesy.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Maybe I should expl
    it's going to be vouchers for mushroom omelettes from here on in. No more down and bluesy.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Today, Labour acting shadow minister for work and pensions has said she agrees that PIP needs to be overhauled. She said it was Labours plan to overhaul disability benefits and jobcentres. She believes all sick and disabled people can work with the right support from NHS and jobcentres.
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    Have filled in consultation it’s a savage attack on the independence and freedom of the sick and disabled whether it becomes law or not it needs people to fight back and fill in the questionnaire this attack is beyond reproach and will cause more unnecessary anxiety and stress as if life wasn’t challenging enough!
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    My disabled sister receives PIP and ESA.  Her ESA is LESS than the Minimum Income Guarantee.  If PIP is supposed to be ADDITIONAL support surely the ESA needs to be increased to at least the MIG rate?  
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    hello gang,what an evil little campaign trick eh,whilst still having the advert playing on radios,on if you have this condition ie anxiety,depprestion etc you could claim pip,brought to you from direct gov.com and also whist forgeting he needs a budget to impliment  these changes,only the little rat wont be here in april,seems the circus has lost a clown,never play mind games with people who are already suffering,this is not only cruel,but dangerous,god bless you all X
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    https://hansard.parliament.uk/commons/2024-04-29/debates/3095BCB5-FE82-43FE-A2F1-4C32F0F4B4A2/HealthAndDisabilityReform

    This shows a fuller discussion but God knows what Labours plans are.... Let's hope they are not going to be as bad as some of us may think.  Whatever happens let's hope there is a delay before implementation which allows feedback (ours and charities) to get through to decision makers -  whichever party they may be.....

  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    scaring the life out of the disabled,people who are already suferring both phyically and mentally,for election points,thought it was a strange statement when you drive past billboads,see adverts everywhere,and even hear it on the radio,that if you suffer with any of the following conditions *Anxiety *Deppresstion etc you could get so much per week,an advert for pip brought to you by gov.uk very strange,and very cruel,i have suffered with anxiety and deppression since i was a kid and i seen my friend drown,and i basically was told by a rat,that its part of day to day living..wow,massive thanks to benefits and work for explaining this to many,just shows there is still decency out there who care about our disabled,x
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @chris a Aww bless you you have suffered severe trauma since childhood i dont think they would touch your benefits. 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    https://inews.co.uk/news/politics/labour-target-job-centres-pip-assessments-disabled-people-work-3035335#:~:text=Writing%20exclusively%20in%20i%20%2C%20Alison,tackling%20the%20backlog%20of%20applications.

    I hardly slept last night I felt so upset and angry at all of this.  Not easy today because I have a heart condition made worse by lack of sleep.  I understand that these are difficult economic times but surely there is a better way of dealing with this.  

    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @CaroA I've been awake all night and all night 2 nights ago im very worried and suffering mania 😥 
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      · 5 months ago
      @CaroA Its not right or fair sorry you're worrying hopefully these proposals are full of hot air 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @CaroA Try to remember that this is pre election bluster. If, and only if, it ever comes in, it will not be instant. There will be many challenges to many parts, all taking time. 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @CaroA I have just posted that, I thought labour would have different plans but seems like they doing same thing. I am not sleeping at all my nerves are shattered.
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @CaroA Same. Two of my heart conditions make things like this, and lack of sleep exacerbate them. Not to mention my MH. And my other conditions.
      It's beyond comprehension 
      how they think any of this helps us in even one way.
      There are going to be any awful lot of people feeling lost. 
      I could barely cope with how things are now.
      I'm not fit or ready for a fight.
      None of us are. We are being singled out and picked on because we are powerless.
      I've said it all along, fix the NHS ,help people who need procedures and maybe,just maybe they will return to work and stop blaming the sick and disabled for not getting the treatments they need.
      You'd have to be utterly thick or pretend to be to not see the reasons why so many are out of work, also not every job could cope with those of us who have multiple conditions, nor do they want us.
      This is not about shying away from work,dodging or pretending and they know it. 
      Absolutely fed up to my back teeth with the entire system. No compassion ,no empathy just hatred and loathing of us.