Update: missing second 2023 £300 Cost of Living Payment

The second 2023 £300 Cost of Living Payment should have been paid between 31 October and 19 November 2023.  The DWP claim that 99% had been paid by 7 November and that all the rest would be paid by 19 November.  But, at the deadline, we are still hearing from people who have not had theirs.

Details of who is eligible are available here.

If you still haven't received your payment, you can use this online form from 20 November 2023 to report it.

Previous cost of living payments

The DWP have published an online form to report missing Cost of Living payments from earlier this year.

The form covers:

 The £150 Disability Cost of Living Payment paid between 20 June 2023 and 4 July 2023 for most eligible claimants.

The  £301 paid between 25 April 2023 and 17 May 2023 for most eligible claimants.

You can use the form to report either of these payments as missing, although if you want to report both as missing you will have to complete the form twice.

You will need your national insurance number in order to complete the form.

£150 Disability Cost of Living Payment

To be entitled to a payment, you need to have been eligible for one of the following benefits on 1 April 2023:

  • Disability Living Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Scottish Disability Benefits (Adult Disability Payment and Child Disability Payment)
  • Armed Forces Independence Payment
  • Constant Attendance Allowance
  • War Pension Mobility Supplement

There’s more details here.

£301 Cost of Living Payment

To be eligible for the £301 payment you will need to have been in receipt of one of the following benefits during the qualifying period:

  • Universal Credit
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit

There’s more details here.

Comments

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  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Is there a phone number to ring that doesn’t just cut off anyone? 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Not had this payment, reported it on the form on the 20th, no news, no payment, tried calling but the the phone cuts off it you don't need DWP staff to fill in the form for you, it's gut renching  waiting for a payment you are relying on and need.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Cost of living payment 
    I have them all except this November payment 
    Filled out missing payment online on the 20th still no word as of yet
    • Thank you for your comment. Comments are moderated before being published.
      · 10 months ago
      @John hello just curious have you received your payment that was due 31st October up to 19th November if you don't mind me asking, As i did  received the payments for the previous living cost payments, but didn't receive this one due November.  And i also filled the report missing payment form but still haven't heard anything ?? As there is a another living cost payment coming up in February so fingers crossed i receive this bloody one 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I have not received mines
    Contact by online form on the 20th November 2023
    Tonight 27th November still no word 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Still haven't gotten it as of today, Monday the 27th. Sent the form in on Monday the 20th and was told on Friday the 24th I WAS eligible and would get it "in due course". Put a message in my journal asking what this meant and all I got was a vague "uhhh we're not the ones to ask". Replied "so who is and how can I find out" and haven't gotten a response in four hours... this is ridiculous.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I reported mine on the 20th
    Still no word as of yet so much for help shambles 
    Typical social security at there finest
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I get pip and I have not received my cost of living payment yet 

  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I’ve had a notification on my UC journal saying I’m eligible and to update bank details in claim?

    No payment date or information regarding what this means as my banks been the same years.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I did not get my 500 pound cost of living pay
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Filled out the form on the 20th and have just gotten a reply in my journal. They've said I was elligible and that I will get it "in due course". No indication of what that means in terms of time. Due course would've been actually paying it when they were supposed to...
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @AC Have you had it yet if you don't mind me asking 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I did not receive my cost of living payment this November 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I filled in the form and i received the payment yesterday. I really hope those who are still waiting i have my fingers crossed for you all. 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Witch update
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I just got a uc journal update on my cost of living payment telling me I've been paid mine. Well I know 100% I haven't and I can prove it to through my statements so they're lying to me. Also they're trying to say I had it in Aug to Sept well that's a blatant lie too. 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    I have just spoken to uc and they told me I have a message on my journey saying I was entitled to it and will get it in due course if anyone else gets this message and receives payment can they update me on here and I will do the same thank you 
    • Thank you for your comment. Comments are moderated before being published.
      · 10 months ago
      @Kay I also recieved letter through UC Journal on the 24th November and im still waiting we are already the middle of January now and i keep looking and checking my account but nothing 
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @Kay I got same msg has anyone had the same msg and received it 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Kay My son had the same letter but still not payment yet 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Kay Hi, I got the same letter yesterday and have a notification for payment tomorrow 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Kay Hello and what you say then because I was call today i then just say me i háve fill form but I allready filling 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Update. I have received my cost of living payment this morning.
    I reported it via the website on 20th, got a reply yesterday and received today. Good luck to everyone getting there payments and happy holidays 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Brian I reported mine on the 20th so hopefully I will get mine soon x 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Brian Hi what bank are you with and also what time did you hear back yesterday I got the same message as you but still no payment 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Update cost of living payment is pending on. My bank after I filled the form in pending for Friday 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Updates : So finally UC have come back to me. The reason I haven't received my cost of living autumn payment is because in August I didn't received any UC payment! Which is ridiculous! So how come now I will be able too pay my winter gas bill??? 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Seb Mine is the same. I didn't receive payment because I'm paid 4 weekly and in one assessment period I got paid twice. Once at the start and once at the end of my assignment period. It's a shame as my over all income is a lot less then people on monthly pay but as there paid monthly they will always receive it.
    • Thank you for your comment. Comments are moderated before being published.
      · 1 years ago
      @Seb Exactly!! It’s so bad! Same in my case. 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Just had a letter from dwp in my Journal.  Saying I was Not entitled to anything.  So that's what happens when they put you on Self employment Minimum Income floor.  Leave you with £00.00
    Just as well I git savings.  Not going to let them ruin my Christmas!! Good luck folks!! 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    Just had a letter, in my Journal,  saying I was Not entitled to a payment. Thats what happens when they put you on Self employment Minimum Income floor.  Ok if that's how they want to play it, I will sign off, 2 months, sign back on. The online account stays open for 6 months. Lucky I got some savings, would've ruin my Christmas!!  Good luck folks!!  

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