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ESA stopped due to Direct Payment account

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10 years 5 months ago #126513 by jojo
Hi all,
Have any of you been in this situation where DWP have decided my Direct Payment bank account that is used to pay for my care package as being regarded as a savings account. Going through absolute torture at the moment. The DP account sends me over the savings limit but despite it being used solely for my care. You have to have a stand alone bank account at the insistence of social services, DWP still say its savings. Worried silly and my Blood Pressure is far too high. It has made me nervous and feel very ill. DWP have stopped the income related element of ESA. Any advice or comments would be welcome. Jojo

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10 years 5 months ago #126518 by Gordon
Replied by Gordon on topic ESA stopped due to Direct Payment account
jojo

A Direct Payments account should be excluded any calculation of your savings. as you say, the money can only be used for specific items and claimants need to provide their "accounts" to their Local Authority on a regular basis.

I would suggest that you escalate the problem with the DWP and ask for a call back to explain the situation to them.

Gordon

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10 years 5 months ago #126522 by jojo
They say I have to wait for a decision maker to make a decision, which is ridiculous when it is their error that has stopped income related element. I have asked to speak to someone higher up, but may get a call tomorrow! They do not care one jot how ill this is making me. I was only at the TIA clinic last week and my BP far too high.
Thank you for your response as at least I don't feel quite so alone and frightened. DWP appear to be very good at making people feel frightened. Jojo

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10 years 5 months ago #126524 by Gordon
Replied by Gordon on topic ESA stopped due to Direct Payment account
Jojo

I am afraid that the general level of experience within the DWP has declined over the last few years and matters that we would have expected to be dealt with as standard are now taking weeks to be resolved.

Gordon

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10 years 5 months ago #126525 by Gordon
Replied by Gordon on topic ESA stopped due to Direct Payment account
Jojo

Refer them to the Decision Makers Guide Chapter 52

www.gov.uk/government/uploads/system/upl...e/373224/dmgch52.pdf

Paragraph 52425

52425 Payments received from a LA which are in lieu of
1. community care services or
2. health care are disregarded indefinitely


Gordon

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