Atos reply to ESA reassessment query

With my PDF form, evidence and doctor's report ready (just in case) my review date came and went so I contacted Atos to see if there is a referral pending.......and there isn't. So two questions remain:
1. Given that the post delivery can be unreliable over the holiday period should I continue to check in with Atos to see whether a form has been sent out or do I assume that I am now in the deferment queue and stop worrying about the form being lost?
2. Atos contract ends in January I believe and Maximus start in March. Anyone know what happens in February?
The stress of getting a form is bad enough not knowing if/when one is going to appear now feels just as bad!

sheleo wrote: With my PDF form, evidence and doctor's report ready (just in case) my review date came and went so I contacted Atos to see if there is a referral pending.......and there isn't. So two questions remain:
1. Given that the post delivery can be unreliable over the holiday period should I continue to check in with Atos to see whether a form has been sent out or do I assume that I am now in the deferment queue and stop worrying about the form being lost?
2. Atos contract ends in January I believe and Maximus start in March. Anyone know what happens in February?
The stress of getting a form is bad enough not knowing if/when one is going to appear now feels just as bad!

Hi s,

We have had a number of similar queries regarding this issue over the past week or so.

See : Here, & This Topic Thread.

I am afraid that there is little more that we can add.

As it is The DWP that issues the re-referrals to ATOS who then send out the ESA50's to the claimants, if you are still concerned, you could contact the DWP :

ESA PHONE NUMBER DWP : 0345 608 8545 Press Option 3 for ESA.

They may have your date for re-referral on their systems.

bro58

From personal experience I thought it had ben a long time, over a year that I hadnt had a decision regarding my reassessment, so I rang the DWP as was told that a decision had been made some time in March 2014 (My ESA50 was sent back in June 2013). I didnt receive a decison letter. The only letter received was the usual one about increases. I have asked for the decision paperwork but am still waiting.

Thanks bro 58 - I've tried to follow all posts relating to reassessments and was just concerned that I might have missed something! Are there any risks attached to contacting the DWP for the re-referral date?

sheleo wrote: Thanks bro 58 - I've tried to follow all posts relating to reassessments and was just concerned that I might have missed something! Are there any risks attached to contacting the DWP for the re-referral date?

Hi s,

Logic would dictate that there shouldn't be any risk of your contact in itself instigating a re-referrals, but I could not 100% guarantee this.

The person that you speak to on the number that I provided, will only be a DWP Call Centre Call Responder.

They will ask a few security questions, then they will access your ESA file "on-screen".

They may then be able to confirm the date recorded on file for your re-referral to ATOS.

These Call Responders do not have the power themselves to initiate a referral or re-referral to ATOS.

The DWP ESA WCA Team based in the ESA Office that administers your ESA deal with those.

Of course, the decision is yours to make.

bro58