Request for information - electronic.

Hi,

I've just received my second lot of information from the DWP. This time from DLA.

The delivery driver nearly fell carrying it in to my house, this one was very large.

Circa 6000 pages, with payments over 23 years.

I wasn't expecting this, but its nice to have.

Do the DWP issue these requests in an electronic format? This would be so much easier to manage.

I scan the most important documents in normally.

JediCP wrote: Hi,

I've just received my second lot of information from the DWP. This time from DLA.

The delivery driver nearly fell carrying it in to my house, this one was very large.

Circa 6000 pages, with payments over 23 years.

I wasn't expecting this, but its nice to have.

Do the DWP issue these requests in an electronic format? This would be so much easier to manage.

I scan the most important documents in normally.

Hi JCP.

As far as I am aware, The DWP only supply documentation in hard copy as the result of a SAR !

If one requests copy of audio recordings of telephone conversations, they generally supply those on CD.
bro58

Wow, 6,000 pages!

I requested copies of all assessment documentation from the 1990s onwards (by phone not SAR). I am appealing ESA, awaiting Tribunal.

They say, "Unfortunately, there were no documents that you required available for Incapacity Benefit due to the Data Protection Act they will have been destroyed."

They sent the three documents they had. It was a polite letter. But no DM decision reports to go with the HCP ones.

I am surprised they have destroyed so much from a continuing claim!
Have you heard of this before?

It sounds fishy to me.

I have been dealing with DWP/Benefits Agency/DHSS for many years.

They used to regularly mislay files before computerisation, then blame computer malfunction and now they just blatantly fob people off or say one thing and write another on the screen record so you have to demand they dig out the recording which they 'lose' or mislay.

You could ask for details of when, how and by whom decisions were made to destroy documentation due to the Data Protection Act and most definitely use it to your advantage in the tribunal. You could also cite JediCP and ask why someone else gets 6000 pages of intact documentation going back 23 years!!! Surely this shows inconsistency in applying the Data Protection Act.

I need to correct myself its more than 2,000 pages. But these are listing every payment and are of no relevance to a claimant really.

Thank you, foss.

Yes, extraordinary inconsistency!

And thanks to Jedi for your post, too. It is helpful to hear about your 6,000 pages.

It means that they 'have destroyed' evidence from HCP doctors who were clearly mental health professionals while keeping recent records from nurses not specialising in mental health. I assume the contrast was too great - or they are as careless with record-keeping or with the truth as the HCP was with her report!