I live in Merseyside was offered pip assessment appointment in Preston. I phoned ATOS and told them i cannot travel that far, appointment was made for Liverpool town centre , i told them fine, 3 days later letter arrived that appointment was cancelled given another time and appointment centre in Livrrpool.finally today on my way to assessment in a taxi received text to say appointment cancelled.came home and my son phoned atos they have just offered me another appointment in Preston tomorrow.if i dont go they are sending claim back to dwp what can i do?
Last edit: 8 years 4 months ago by Gordon. Reason: changed case
You can ring and make a formal complaint. You have already told them Preston is too far. Also contact your MP and copy him/her into a formal written complaint.
Please do not post in capitals, it causes problems for members who use screen readers.
In addition to the advice already given, you are not required to accept an appointment where you have not received seven days written notice of the date.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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