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Should I be chasing for info re PIP claim?
- jasonr
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9 years 4 months ago #149990 by jasonr
Should I be chasing for info re PIP claim? was created by jasonr
Hi,
I recently (as appointee) sent my son's PIP form in. He had previously been on DLA so was being transfered to PIP (hopefully!) Form was due on 15/1/16 and we sent it special delivery on 11/1/16 arriving at the address on envelope on 12/1/16, so in plenty of time. As yet we have had no acknowledgement nor heard anything regarding F2F or anything else. Can anyone advise if this is the norm or should I be chasing it up. I do not know who is doing the assesments if Atos, Capita or Maximus. Have no idea who to contact. Your help as always much much appreciated.
I recently (as appointee) sent my son's PIP form in. He had previously been on DLA so was being transfered to PIP (hopefully!) Form was due on 15/1/16 and we sent it special delivery on 11/1/16 arriving at the address on envelope on 12/1/16, so in plenty of time. As yet we have had no acknowledgement nor heard anything regarding F2F or anything else. Can anyone advise if this is the norm or should I be chasing it up. I do not know who is doing the assesments if Atos, Capita or Maximus. Have no idea who to contact. Your help as always much much appreciated.
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- jasonr
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9 years 4 months ago #149992 by jasonr
Replied by jasonr on topic Should I be chasing for info re PIP claim?
Sorry just noticed someone else had asked nearly the same question already! Apologies.
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- Gordon
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9 years 4 months ago #149993 by Gordon
The DWP used to acknowledge the forms being returned but they now only seem to do it by SMS if they have a mobile number for you.
I would ring the DWP, the number should be on the letters you have had about the claim to see what is going on, they should be able to tell you which Assessment Provider covers your area, it will be either ATOS of Capita, you can then contact them as necessary.
Contact ATOS
Phone: 0800 2888 777 or 0113 230 9175
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
www.capita-pip.co.uk/contact-us.aspx
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Should I be chasing for info re PIP claim?
jbug wrote: Hi,
I recently (as appointee) sent my son's PIP form in. He had previously been on DLA so was being transfered to PIP (hopefully!) Form was due on 15/1/16 and we sent it special delivery on 11/1/16 arriving at the address on envelope on 12/1/16, so in plenty of time. As yet we have had no acknowledgement nor heard anything regarding F2F or anything else. Can anyone advise if this is the norm or should I be chasing it up. I do not know who is doing the assesments if Atos, Capita or Maximus. Have no idea who to contact. Your help as always much much appreciated.
The DWP used to acknowledge the forms being returned but they now only seem to do it by SMS if they have a mobile number for you.
I would ring the DWP, the number should be on the letters you have had about the claim to see what is going on, they should be able to tell you which Assessment Provider covers your area, it will be either ATOS of Capita, you can then contact them as necessary.
Contact ATOS
Phone: 0800 2888 777 or 0113 230 9175
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
www.capita-pip.co.uk/contact-us.aspx
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: jasonr
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- JenJJ
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9 years 4 months ago #149998 by JenJJ
Replied by JenJJ on topic Should I be chasing for info re PIP claim?
I sent mine special delivery but didn't get a letter back until a month after. I then only had a few days notice for the F2F with Atos.
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