ESA Missed home visit.

I hope you can advise me on this. I have been claiming ESA and have been found unfit for work. I suffer with major depression anxiety and panic. A home visit was made for me . On the day I became very anxious and this all built up into a panic attack. An ambulance was called and due to other complications I was taken too accident and emergency. I was discharged a few hours later. Thus I was not available when the Dr called to visit. Attempts were made by my carer to call the assessment office number to inform them of the situation, but they do not answer their phone. Instead a letter was left and signed stating that another appointment will be made. Two weeks later I got a form from DWP asking why I did not have the assessment, I sent it back in time along with medical evidence from my doctor stating my condition. A week later the DWP write to me and say you have been found fit for work and need to request a Mandatory reassessment if I want to. I am shocked, my questions are:
If I have a letter from the assessment Doctor stating that another appointment will be made is that official.?
This was my first appointment are you not given a second chance automatically?
What should I do now?


Thank you.

I put in an appeal and when the papers were lodged and the DWP informed they re-instated my money and back paid me, and had been continuing to do so, so the appeal was cancelled all was well until last week. When this all happened. They were sent supporting evidence of my condition when I returned the non attendance form.

Thanks for your response.
This was the first assessment. I was prepared for the interview that day, it was not cancelled in advance, during the panic situtation that ensued my career called the number given on the appointment letter that morning to stop the doctors wasted visit no one answered the phone. No second appointment was offered and I did send in a copy of the note the Dr left but DWP seemed to have ignored this. I shall chase up the paperwork for the hospital visit.

Thanks for the clarification. You should certainly emphasise that correct procedures were not followed as you were never offered a second appointment!