Sorry to ask yet another question, having been to my medical on the 29/07 I am now awaiting their decision; yesterday I received a letter that says they have looked at my claim again following a recent change - from 12 April 2017 my ESA will be 73.10. I phoned the DWP to ask if this was the decision from my medical and was advised to phone again in a weeks time; as the advisor wasn't sure! This would be acceptable, but if it is my award then I wish to appeal, and leaving it another week would give me less time to prepare my argument.
I am aware that you get a phone call when you score zero points, as I have had a couple of those, and taken straight to tribunal. I have never been awarded straight away.
My question is - is this the new way of doing things; and if so how do you know what points you have scored and where, or is this just a standard letter that is sent out to let you know what your rate of benefit is.
Any clarification on this would be much appreciated.