Cancelled Face to Face.

Hello everyone,

I was ready to go to my face to face PIP assessment today and just three hours before going I had a text from ATOS asking me to call them urgently, so I did and they informed me that they had cancelled the assessment.

I was very disappointed as It had taken me ages to mentally and physically prepare for this assessment because I have both mental and physical issues.

After cancelling my lift to the assessment centre I called the DWP and I was told that they could cancel an appointment once and that I could do the same so I wondered if anyone knows if this is true as I have noticed on your forums that many people have had several cancellations?

I was going to take new evidence in support of my claim and I asked if due to them cancelling I could now have a home visit as I am bad on my legs but they said no to that as they thought that I was O.K. to go out if accompanied by another person. (I have just been assessed for and awarded a Blue Badge since applying for PIP).

Could I submit the additional information to anyone else and request that I be allowed a home visit as ATOS are set against this idea and have rescheduled me with an appointment for next month?

Any advice is much appreciated

Tweedledum

Claimants may cancel or rearrange their appointment once, there is no limit to the Assessment Provider doing this.

Gordon