PIP

I'm writing on behalf of my friend who's got to go for a face to face assessment he has multiple conditions autism, and server anxiety and bi polar i wrote on the form he wants a paper assessment because he would not cope with a fcae to face assessment and now they are sending him for one it will be so traumatic for him, i wrote on the form all of this and obviously they have ignored and requested him for a face 2 face assessment, is there anything i can do?

Hi blueman,

The assessor will only make a recommendation to DWP without seeing the claimant if they believe they have all the information they need to do so. The claim cannot progress until this recommendation is made, so a face2face might be the only way for this to happen.

However, you* can certainly contact the assessment provider (ATOS or Capita, depending on your friend's postcode - the name and contact details should be on the appointment letter) and ask what further information is needed for them to make a recommendation without seeing the claimant. Members who have tried this have had limited success, but you have nothing to lose.

* The claimant will need to be on hand to answer security questions and give you authority to speak on their behalf.

hi, but we wrote on the paper that we spastically requested a paper assessment as he would have a complete meltdown and wouldn't cope with it, don't these people whom assess understand autism and other multiple conditions he has, he wont cope with the situation at all wouldn't be able to answer most of the questions they put in front of him!

He's been too the doctors today and they said they will wrote a letter saying he can't attend because of his health and his anxiety the doctor said he can't write a letter saying we request a paper based assessment but the doctor said he will wrote a letter saying how the assessment will affect. Him