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Retrospective ESA (IR)
- prf80
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4 years 10 months ago #249163 by prf80
Retrospective ESA (IR) was created by prf80
The DWP sent me a 45 page form about possible entitlement to income related employment allowance. Some of the information was to be from February 2013. I wrote to them in February of this year to explain my difficulties in completing the form and asking for clarifications. Two months ago, I received an award, but I was not sure if they had taken my February letter into account. I phoned them ssking if they could give me peace of mind. That was shortly after receiving the award. I was told that my mesage would be passed on. To dste, I have received no reply. What do I do, if anything?
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4 years 10 months ago #249177 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Retrospective ESA (IR)
P
All you can do is phone again, many staff have been moved from other benefits to help support the huge number of UC claims that were made earlier in the year so the time to deal with issues such as your back pay has increased significantly.
Gordon
All you can do is phone again, many staff have been moved from other benefits to help support the huge number of UC claims that were made earlier in the year so the time to deal with issues such as your back pay has increased significantly.
Gordon
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4 years 8 months ago #250049 by prf80
Replied by prf80 on topic Retrospective ESA (IR)
Thank you for your reply.
What telephone number do you suggest I call?
Do I offer to send a letter ". . Thank you for writing to me about retrospective income based employment support allowance. I rang early [month] 2020 to ask if my correspondence of February 2020 had been taken into account. This is for my peace of m8nd . . ". I may include a stamped self-addressed envelope, and refer to this in the letter above.
Paul R French
What telephone number do you suggest I call?
Do I offer to send a letter ". . Thank you for writing to me about retrospective income based employment support allowance. I rang early [month] 2020 to ask if my correspondence of February 2020 had been taken into account. This is for my peace of m8nd . . ". I may include a stamped self-addressed envelope, and refer to this in the letter above.
Paul R French
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4 years 8 months ago #250057 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Retrospective ESA (IR)
PR
I would have thought you should ring the same number as you rang before but for completeness, the ESA Helpline is 0800 085 6318.
You can send a letter but I would do it as a follow-up/confirmation of your telephone call if at all possible, the DWP tend to be quite bad at responding to unsolicited letters.
Gordon
I would have thought you should ring the same number as you rang before but for completeness, the ESA Helpline is 0800 085 6318.
You can send a letter but I would do it as a follow-up/confirmation of your telephone call if at all possible, the DWP tend to be quite bad at responding to unsolicited letters.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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4 years 8 months ago #250064 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Retrospective ESA (IR)
Hi P R French
I usually phone DWP's ESA enquiry line; 0800 169 0310.
Gary
I usually phone DWP's ESA enquiry line; 0800 169 0310.
Gary
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4 years 8 months ago #250604 by prf80
Replied by prf80 on topic Retrospective ESA (IR)
Thank you for your reply.
Your colleague suggests calling 0800 169 0310.
I may try both numbers.
Your colleague suggests calling 0800 169 0310.
I may try both numbers.
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