Capita Phone call

Hi
Could you please guide me my PIP forms was sent back received at CAPITA on 9th March,
My daughter received a phone call from them Thursday 9th July to inform me that i would be having a Phone Assessment and the date would be in 2 to 3 weeks time and a letter would be in the post to confirm when.
I have not been feeling well today Friday 10th July so spent the afternoon in bed at 15.30 I received a message on the answer phone asking me if i could call them between 8am and 8pm Monday to Friday.
Could you please guide me what to do i am leaving calling them back until next week has it has made me very stressful . My carer will do the call for me if they want to interview me can ask for a time when its convenient so that i can arrange for a family member to be present
Any help on this would be appreciated

Hi
Just to let you know after Capita receiving my pip form from dla on 9th March I was on hold because of covid but looks like their back on assessments as i got a phone call 2 weeks ago and was asked to make a telephone assessment date.
I called CAPITA and although it says on my form that due to my illness I do not get out of bed until after 9am could any dates please reflect this, my carer called the office and they offered my carer 8am straight away i got a refusal because of the above mentioned through no fault of my own.
My assessment will be on Monday 27th July at 12.30pm I am so stressed about this but will definitely be recording for my own use i just don't trust them.
Any help or guidance from anyone would be much appreciated

Hi
After a sleepless night just finished my 80 minute call the HP due to speaking to my daughter forgot to give her name
Should i be worried although i have recorded it.
She was very thorough and said it would be a long call because of my many health problems.
She kept pushing the use of aids but i replied aids are no use they don't stop the pain i get when trying to do things i rely on 2 crutches to keep me upright so aids are no use if i fall or stumble because i have to let go of my crutches.
All the aids i have are a Raised toilet seat, raised toilet surround, Shower seat, Grab rail, electric bed and chair i have purchased all myself to help me,
She kept on about have i seen a Occupational Therapist all the time,
Do i need to worry about this I see my doctor about my health and a OT has never been suggested, any thoughts am i worrying too much.
I will be requesting the HP report on Wednesday.
She did say that the DWP are taking 8 to 10 weeks to respond with a final answer.
Will update you when i know more but will go all the way if i have to
Mr Frog