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Query over PIP Points
- James
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4 years 8 months ago #250554 by James
Query over PIP Points was created by James
Hello. Can someone give me some advice. One of my neighbors applied for PIP. She was moving from DLA. She already had a Mobility scooter from Motability. However, she has just received the form from DWP to say that she is entitled to Standard for Care but they said they cannot give her Mobility. When she showed me the letter, it clearly states that because she has difficulty moving around, she has been awarded 12 points for Mobility. She also had a letter from Motability saying they would collect the scooter on 20th November.
Can someone try and explain what might have happened. Surely if she has 12 points, she should be entitled to enhanced Mobility.
Thanks
James
Can someone try and explain what might have happened. Surely if she has 12 points, she should be entitled to enhanced Mobility.
Thanks
James
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4 years 8 months ago #250556 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Query over PIP Points
Hi James
Obviously there is an error - but where that error is, it's impossible for me to say as your friend has received contradictory information. I have no idea whether she has been awarded for mobility or not. The only thing she can do is ring the DWP and point out the inconsistency of information they have given and check what the true story is. I suggest she does that asap. If she has been awarded 12 for mobility - then yes that is enhanced. Whatever she is told over the phone, tell her to ask for them to clarify it in writing.
BIS
Obviously there is an error - but where that error is, it's impossible for me to say as your friend has received contradictory information. I have no idea whether she has been awarded for mobility or not. The only thing she can do is ring the DWP and point out the inconsistency of information they have given and check what the true story is. I suggest she does that asap. If she has been awarded 12 for mobility - then yes that is enhanced. Whatever she is told over the phone, tell her to ask for them to clarify it in writing.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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4 years 8 months ago #250577 by James
Replied by James on topic Query over PIP Points
Thank you very much for your quick reply. I will advice her contact DWP to find out why she had the Mobility Scooter while she was on DLA, but it is now being taken off her, even though she was awarded 12 points for Mobility. Thanks again.
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