MC

Contacted DWP to inform them would like an MC, that I will be supplying more evidence and a letter disputing decision makers assessment decision based on errors and misrepresentations. DWP claim that once a formal request is made on the phone that there is no specific date the letter and evidence need to arrive by. Is this true? I requested an extension on the timeframe but received this response. I also asked for the Capita report, which DWP allege will be sent to their alternative format department. This department takes forever and this is why I sought the extension. The call handler claimed the decision maker would be able to view all these requests and take it into consideration. Are these porky pies?