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Esa Appt Cancelled
- Sunshine99
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4 years 4 months ago #254270 by Sunshine99
Esa Appt Cancelled was created by Sunshine99
Hi
Had call tonight just before 5 but I missed it . My ESA work capability telephone appt is cancelled tomorrow morning at 9 now as they have “ lost “ my file and are unable to locate it. They cannot asses me or offer another appt until file is found
I’m on CESA which runs out March and was hoping to be assessed to be in support group . I have no record of the form that I completed ( one of my conditions is fatigue and brain fog) and I don’t recall completing it but when I was chasing appt they told me I sent a hand written covering letter.
Is there anything I can do ? Contact dwp ? Or just wait
Thanks in advance
Sunshine99
Had call tonight just before 5 but I missed it . My ESA work capability telephone appt is cancelled tomorrow morning at 9 now as they have “ lost “ my file and are unable to locate it. They cannot asses me or offer another appt until file is found
I’m on CESA which runs out March and was hoping to be assessed to be in support group . I have no record of the form that I completed ( one of my conditions is fatigue and brain fog) and I don’t recall completing it but when I was chasing appt they told me I sent a hand written covering letter.
Is there anything I can do ? Contact dwp ? Or just wait
Thanks in advance
Sunshine99
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- BIS
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4 years 4 months ago #254280 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Esa Appt Cancelled
Hi Sunshine99
You could wait until they send you another appointment, but it's not that long until March - so I would be ringing them to find out why it is lost and explain the distress this is causing you. Whatever the outcome of that phone call, try and write down what was said and send off a letter to the DWP of your conversation, keeping a copy yourself.
BIS
You could wait until they send you another appointment, but it's not that long until March - so I would be ringing them to find out why it is lost and explain the distress this is causing you. Whatever the outcome of that phone call, try and write down what was said and send off a letter to the DWP of your conversation, keeping a copy yourself.
BIS
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- Sunshine99
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4 years 4 months ago #254282 by Sunshine99
Replied by Sunshine99 on topic Esa Appt Cancelled
Hi Bis
Inform DWP of cancellation of appt so they have record ? I am calling the assessment agency tomorrow for full explanation I will record the call as my memory is rubbish
And I hope they find it soon if they don’t will they ask me to complete another ?
Inform DWP of cancellation of appt so they have record ? I am calling the assessment agency tomorrow for full explanation I will record the call as my memory is rubbish
And I hope they find it soon if they don’t will they ask me to complete another ?
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- Gary
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4 years 4 months ago #254286 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Esa Appt Cancelled
Hi Sunshine99
If they cannot find your form, they may ask you to complete another, did you make a copy of the original form before you sent it off? This is why we ask members to make a copy of anything you send to DWP as items can go missing.
Gary
If they cannot find your form, they may ask you to complete another, did you make a copy of the original form before you sent it off? This is why we ask members to make a copy of anything you send to DWP as items can go missing.
Gary
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- Sunshine99
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4 years 4 months ago #254301 by Sunshine99
Replied by Sunshine99 on topic Esa Appt Cancelled
Form was at assessment centre then requested back at head office and it was apparently in transit back to assessment centre again it didn’t arrive in time. I need to wait for further appt which they can’t offer now
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4 years 3 months ago #254501 by Sunshine99
Replied by Sunshine99 on topic Esa Appt Cancelled
Hi hope you enjoyed your well earned rest and stayed safe and well guys
Just a note to say my file is still lost and I’m awaiting a new questionnaire to arrive to complete to resend
Question regarding support group ... if I get 15 points for mobility does that mean I get put in the support group? I’m using your guidance to redo the form
Thanks in advance
Just a note to say my file is still lost and I’m awaiting a new questionnaire to arrive to complete to resend
Question regarding support group ... if I get 15 points for mobility does that mean I get put in the support group? I’m using your guidance to redo the form
Thanks in advance
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