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Esa phone assessment

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4 years 4 months ago #254332 by harrykettledrive
Esa phone assessment was created by harrykettledrive
Was due a phone assessment today but no phone call I feel so stressed out is this normal for them not to call

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4 years 4 months ago #254333 by BIS
Replied by BIS on topic Esa phone assessment
Hi Harrykettledrive

I'm sorry this has happened to you. And yes it does happen sometimes. You need to get on to the assessment services immediately because sometimes assessors say they have phoned and no one answered.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 4 months ago #254337 by harrykettledrive
Replied by harrykettledrive on topic Esa phone assessment
I phoned assessment office they had my number wrong had mixed up 2 digits wrong

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4 years 4 months ago #254339 by BIS
Replied by BIS on topic Esa phone assessment
Hi Harrykettledrive

I'm glad you got onto them and as awful as the mistake was on you in terms of unnecessary stress I'm glad they admitted the fault was with them.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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