PIP renewal

Hello carole,

I am sorry to hear about your problem; no wonder your anxiety level are sky high.

It is good that you sent it recorded delivery, you do have some evidence. My suggestion would be to ring PIP again, they can take up to an hour to answer, but I just put the phone on speaker phone and get on with other things whilst half listening to their music play. Unless you hit going home time, I have never known them not to eventually answer.

If you don’t succeed in speaking to them, there is really no choice but to send them another copy of your form and evidence with a covering letter saying what has happened, and including a copy of your recorded delivery printout.

I know they are really busy, so I suspect it is nothing more than that, but you do need to make sure.

I hope you are soon reassured,
Catherine

Frustrating! Seriously frustrating!

The one good thing carole about using RD is that if they claim not to have received you have some evidence that you posted it.

I hope you have good news when you ring them
Catherine

Carole, I am so so pleased for you!