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4 years 2 months ago #256309 by Swans1?
unable to look at forum. was created by Swans1?
Hi for some reason I am unable to look at the forum it just says locked. I paid the subscription fee of £19 I think it was. Thank you

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4 years 2 months ago #256313 by Gary
Replied by Gary on topic unable to look at forum.
Hi PH

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is

Welcome to Benefits and Work

In case you are not aware, your real name appears to be showing in the forum, if you want to change this then follow the instructions in the following FAQ

My full name is showing, how can I stop it?

In regards to your query, you may want to clear out your history and try again, sometimes this helps.

If you have any technical issues seeing stuff on the forum - check out this page. Contact the tech people if you have further issues. I don't know whether you're having difficulties because of the iPad - I know some people do on their phones.

www.benefitsandwork.co.uk/contact-and-help/technical-help

If none of this has helped then please email us giving:

the email address you're registered with the site with
your username
a description of what you are trying to do and what goes wrong
any steps you’ve taken to try to fix the problem.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 2 months ago #256326 by ellen1st
Replied by ellen1st on topic unable to look at forum.
Hi Paul, also tick the box that says keep me signed in.

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4 years 2 months ago #256476 by Swans1?
Replied by Swans1? on topic unable to look at forum.
Thank you

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4 years 2 months ago #256481 by Swans1?
Replied by Swans1? on topic unable to look at forum.
I’ve dropped them a message thank you, is there a way I can view what posts I have made please? Or is the only way is to just look back until I see my posts? Thank you

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4 years 2 months ago #256511 by Catherine
Replied by Catherine on topic unable to look at forum.
Hi,

Our software is not as good as it might be at this. If you find your name under the pink banner where it says Welcome you can click on that. It will bring up a list of your more recent posts. Unfortunately it only brings up one page of them, after that there is nothing for it but to scroll back through the forum.

Doing what I just described was how I was able to locate your old posts for you.

Catherine

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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