Telephone call for esa no forms

Hi tommi

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is.

Welcome to Benefits and Work .

We have had a few reports similar to your recently, they should give you at least 7 days notice. At present there are no face to face assessments, no details yet as to when they may restart.

In regards to what questions will they ask you, If you have a look at our ESA guide at the link below you will see that there are 18 pages which include advice on telephone assessments, you need to start at page 117. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment. help-for-claimants/esa1

Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, have paper and pens to hand to make any notes such as the assessors name and don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Gary