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Job center letter

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4 years 3 weeks ago #257970 by Sarahjohn
Job center letter was created by Sarahjohn
Hi

My friend got a letter from DWP it said she has to ring them
She is getting job seekers and is not on health benefits
Before lockdown she went jobcentre twice a month
Would you have any idea why they are asking her to ring and did anyone else get a letter
Thank you very much

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4 years 3 weeks ago #257983 by Gary
Replied by Gary on topic Job center letter
Hi Sarah

We have no idea as to why they have asked your friend to phone them, check that the letter is from DWP, if it is then if your friend does not contact them their claim may end.

As we have no details we can only guess, CB JSA only lasts for 6 months, they may be asking them to contact as their claim is stopping and they need to apply for UC, but I am only guessing.

Get your friend to contact DWP and let us know the outcome.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 3 weeks ago #257996 by Sarahjohn
Replied by Sarahjohn on topic Job center letter
Hi
My friend the DWP said she has to move onto UC and they asked her if she went abroad during the past year

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4 years 3 weeks ago #258003 by Gary
Replied by Gary on topic Job center letter
Hi Sarah

Thank you for letting us know, everyone in receipt of JSA will be moved onto UC eventually.

Gary

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