phone assesment esa

Hi James

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is

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If you have a look at our ESA guide at the link below you will see that there are 8 pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
www.benefitsandwork.co.uk/help-for-claimants/esa1

- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Don't forget to contact DWP 48 hours after you receive a decision and ask for a copy of the assessors report called PA4 ESA 85

If you have any further questions then please come back to the forum.

Gary

Hi `Denby

Thanks for spotting my error.

No for ESA you have to wait for a decision before you can request a copy of the assessors report (ESA 85). I had a slight memory freeze when I typed it, thought it was PIP.

Gary