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PIP Enquiry Line - Cutting Off for weeks

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3 years 9 months ago #261313 by Gemma
Hi

I have been trying to get through to the enquiry line for weeks now. Every time I ring I give all relevant information to the automated woman and then it just cuts me off. I rang the new claim line to explain and they said they are inundated with calls about the issue with the enquiry line. Told me to try it again but not select any option, let it repeat itself and then it should ring and put me through to an advisor. Tried and failed. It just cut me off again. Does anyone know of a different number that I can ring? Thanks

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3 years 9 months ago #261327 by Gary
Replied by Gary on topic PIP Enquiry Line - Cutting Off for weeks
Hi Gemma

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is.

Welcome to Benefits and Work .

The only PIP number I am aware of is PIP helpline: 0800 121 4433, the best time to try and contact is first thing in the morning around 9:00 am.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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