Leap payment

Hi everyone I've recently sent the letter that your website kindly made up about the leap payment reference to the pip points and the being promoted by my partner, I was given 2 points but now it should be 4 points due to the court decision, I waited two weeks then I phoned the DWP they kept me on the phone waiting for 35mins before answering joke, I asked if they had received my letter which I might add was recorded delivery and signed for by them at first the lady said no so I asked are you shore because you signed for the letter,  there was a pause then she said oh let me have another look oh yes it's here, I asked whats happening about it and she said she would now transfer the letter to the right department,. Can I ask if anyone has done this and how long does it take the DWP to look at it and give a result.
Thankyou

Hi marine85

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is

Welcome to Benefits and Work

We have had a number of posts here on the forum in regards to LEAP, a few members have been successful but the majority were having issues similar to yours.

Unfortunately I cannot give you a time frame, but other members here on the forum who have or are dealing with LEAP review may be able to give you more information.

Gary