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Pip assessment illness changed since sent back form and other questions

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3 years 2 weeks ago #272880 by Xyz
Hi I sent back a pip form saying nothing had changed months or even years ago. But since then my medications have been changed and my diagnoses. I received two voicemails unexpected saying a lady was calling to do a pip assessment on Wednesday. I usually always have do not disturb on my phone as I don't like phone calls plus am asleep a lot sometimes. I had no warning of this phonecall. I want to do face to face instead can I get this if I ask and do I need to give reasons why? Also what do I do about the form saying I am the same when now I am different? I'm thinking that to prepare I should fill in a new pip form so that when the assessor goes thru each box I have something in writing to refer to. Why didn't they send me a letter with an appointment for the phone call is this normal because it is ridiculous that I would randomly be ready with zero warning. (I have bipolar with psychotic features, borderline personality disorder and complex ptsd.)
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3 years 2 weeks ago #272923 by BIS
Hi xyz

You need to get onto the DWP immediately and say that you should have been given seven days' notice for an assessment. I would normally say ring the assessment services, but I assume they did not leave you a telephone number to phone back?

You need to ring urgently because you don't want to say that you haven't taken part in the process. I

With regard to changes since you returned the form, they can only take a note of what you wrote at that time. You would need to put in for a change of circumstances. You could say this when you ring and see if they will stop the process and give you the time to send in a new form.

Either way, you need to ring as a matter of urgency.

BIS

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