Phone Assessment

My wife had her telephone assesment this morning , we asked for it to be recorded ...she said the equipment was't working so she'd try to fix it and phone us back in 5 - 10 mins. As with these things you can never tall how it went but does anyone know how long it takes them to send a link to the recording so you can download it for reference ?

I don't know if this was ESA or PIP Frogman, but my friend in the east midlands had one for ESA and the company sent it out by post as a CD, but they mailed the whole week's every Friday whichever day the assessment happened.
Personally I would politely hassle them over the phone ASAP, so they know they had better not "lose " it altogether. This is why, for any other reader, you should always take your own recording as well "just in case"
Let us know what happens if you can, please.
Best,
Denby

Hello Denby it was a PIP assessment , I phoned them today and they gave me the option on downloading a copy or them sending me a cdr copy I said a cdr copy will be fine and they said we should have it in 10 - 15 days.