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A warning about paperwork from HMCTS & Tribunals service
- Anthony
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1 year 3 weeks ago #284240 by Anthony
A warning about paperwork from HMCTS & Tribunals service was created by Anthony
Hi all,
I am acting as my brothers representative & help in an upcoming PIP tribunal. Today, both my brother & I were sent a large packet of paperwork. Being so close to his appeal (20th October) I was worried they are trying to slip in late evidence. Upon opening said packet I have been sent somebody else's papers! I have a complete package of information, including their application & evidence packets. The coversheet is in my name but everything else is in somebody else's including name, address & contact details. This is obviously a disgraceful slip in personal data security. I am trying to contact HMCTS to see what is going on, but wanted to warn other users this could happen to them as well. If you don't get your paperwork, it may have gone to someone else! If in doubt check it out.
I am acting as my brothers representative & help in an upcoming PIP tribunal. Today, both my brother & I were sent a large packet of paperwork. Being so close to his appeal (20th October) I was worried they are trying to slip in late evidence. Upon opening said packet I have been sent somebody else's papers! I have a complete package of information, including their application & evidence packets. The coversheet is in my name but everything else is in somebody else's including name, address & contact details. This is obviously a disgraceful slip in personal data security. I am trying to contact HMCTS to see what is going on, but wanted to warn other users this could happen to them as well. If you don't get your paperwork, it may have gone to someone else! If in doubt check it out.
The following user(s) said Thank You: adrian
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- BIS
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1 year 3 weeks ago #284245 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic A warning about paperwork from HMCTS & Tribunals service
Hi Anthony
Thank you for telling everyone of your experience. Unfortunately, you're not the first person this has happened to. I hope that you soon receive the correct papers.
BIS
Thank you for telling everyone of your experience. Unfortunately, you're not the first person this has happened to. I hope that you soon receive the correct papers.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: denby
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- Chocolady
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1 year 3 weeks ago #284247 by Chocolady
Replied by Chocolady on topic A warning about paperwork from HMCTS & Tribunals service
Wow that’s a big gdpr breach too I would think. Dunno what the ICO would say about that one!
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- Mollie
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1 year 3 weeks ago #284280 by Mollie
Replied by Mollie on topic A warning about paperwork from HMCTS & Tribunals service
I had the same thing happen to me, only it was my information sent to a third party. The Tribunal Service informed me of the error but took so long to respond to my queries and prevaricated so much that I did not take it to the Information Commissioner. It is over 6 years since it happened but I do wish I had reported it. The information is so confidential and private, yet they seem so blase about errors of this nature. It still haunts me and I still expect to be a victim of identity theft.
The following user(s) said Thank You: Chocolady
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