PIP telephone review assessment - can someone assist the applicant?

As a carer for someone with psychosis I would phone the IAS or Capita number and insist on a paper based review because an interview ( face to face or telephony ) would be injurious to her health. Quote to the phone agent this guidance from the PIP Assessors Guide....
1.12.6 Examples of health conditions that may affect mental capacity and may potentially mean the claimant could struggle to engage with the PIP journey include ..... Schizophrenia

Schizophrenia is usually accompanied with lower mental insight and discussion in detail of her psychosis where there is a lack of insight could be injurious to health.

"Harmful information PIP Assessors Guide "
1.4.10 In all cases and on all forms the HP completes when giving advice, the HP should check their advice for any information which could be seriously harmful to the claimant’s health if it were disclosed – for example, a poor prognosis that is unknown to the claimant or a diagnosis of a psychotic illness in a claimant who lacks insight into their condition. This is known as ‘harmful information’ In law, this is the only information that can be withheld from a claimant.

www.gov.uk/government/publications/perso...e-assessment-process

Hi Jones1988

Thank you for your informative post and the link to PIP assessment guide part 1.

It will be very useful for a number of members who are assisting family and friends in a similar situation.

Gary