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Is Universal Credit online account data not submitted, retain or stored?

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3 months 2 weeks ago #292276 by clearwater
Once you have set up an account for UC, you have to claim within 28 days, or they will have to set up their account again.

If enter all your details in but don't submit them ie you do nothing more, and the account expires/lapses. Does the DWP still retain/store or have your information you typed in but never submitted?

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3 months 2 weeks ago #292309 by Gordon
cw

I can't say for certain, this is the DWP after all but I would expect the information to be deleted under Data Protection rules.

Gordon

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3 months 1 week ago #292323 by clearwater
I am curious as to how one could find out.

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3 months 1 week ago #292340 by Gary
Hi clearwater

You could ask for a subject access request; www.gov.uk/guidance/request-your-persona...or-work-and-pensions.

Gary

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