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UC Migration - Identity check missing in the example form?
- arthur_dent
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4 days 22 hours ago #296956 by arthur_dent
UC Migration - Identity check missing in the example form? was created by arthur_dent
I've been looking at the example form mentioned in the Nov 2024 guide but didn't notice the identity check. I'm a bit concerned about passing this section as I think I'll only be able to use a passport and questions about my credit report. I have failed identity checks based on credit report information before; I think something as minor as a capitalisation mismatch can trigger a failure this way.
Here's the text in the guide linking to the dummy form:
So, if you are worried about whether you will be able to answer all the questions, you have the
chance to check them now.
You can find the form at this link. docs.google.com/forms/d/e/1FAIpQLSd0zGOz...Q/formResponse?pli=1
Can anyone confirm at which stage of the registration / application process the identity check appears?
Many thanks
Here's the text in the guide linking to the dummy form:
So, if you are worried about whether you will be able to answer all the questions, you have the
chance to check them now.
You can find the form at this link. docs.google.com/forms/d/e/1FAIpQLSd0zGOz...Q/formResponse?pli=1
Can anyone confirm at which stage of the registration / application process the identity check appears?
Many thanks
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- David
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4 days 22 hours ago #296958 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic UC Migration - Identity check missing in the example form?
Hi arthur_dent,
We do not have the daily experience of UC that Citizens Advice Help to Claim do. So to get an answer to your question I would phone them. Details below -
Call our Help to Claim phone line
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:
England: 0800 144 8 444
Scotland: 0800 023 2581
Wales: 08000 241 220
Call the Wales number if you’d like to speak to a Welsh language adviser.
Ask for a translator if you need to get advice in a different language.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say:
Relay UK (England): 18001 then 0800 144 8 444
Relay UK (Wales): 18001 then 08000 241 220
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
David
We do not have the daily experience of UC that Citizens Advice Help to Claim do. So to get an answer to your question I would phone them. Details below -
Call our Help to Claim phone line
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:
England: 0800 144 8 444
Scotland: 0800 023 2581
Wales: 08000 241 220
Call the Wales number if you’d like to speak to a Welsh language adviser.
Ask for a translator if you need to get advice in a different language.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say:
Relay UK (England): 18001 then 0800 144 8 444
Relay UK (Wales): 18001 then 08000 241 220
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: arthur_dent
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- arthur_dent
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4 days 21 hours ago #296960 by arthur_dent
Replied by arthur_dent on topic UC Migration - Identity check missing in the example form?
Thanks but I hate using the phone and their webchat is unavailable.
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- David
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4 days 21 hours ago #296964 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic UC Migration - Identity check missing in the example form?
Hi arthur_dent,
Try the webchat again now. Good times are 10 am and 2 pm.
David
Try the webchat again now. Good times are 10 am and 2 pm.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: arthur_dent
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- arthur_dent
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2 days 20 hours ago #297064 by arthur_dent
Replied by arthur_dent on topic UC Migration - Identity check missing in the example form?
Thanks, I managed to get through but they basically just regurgitated what is available to read online and were unable or unwilling to provide anecdotal real world examples relevant to my situation. Overall I was disappointed
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- David
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2 days 20 hours ago #297068 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic UC Migration - Identity check missing in the example form?
Hi arthur_dent,
Maybe a fellow forum member who has been through the process will be able to provide feedback.
David
Maybe a fellow forum member who has been through the process will be able to provide feedback.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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