PIP for endometriosis

Hello all,

I previously applied for PIP back in end 2023/early 2024 and was unfortunatey rejected. I within the year I have had another laproscopy and OH meeting organised by my work as I have had to have more time off because of my flare-ups, hospital appointments etc. I was told by the OH nurse I shoud apply for PIP to which I explained that I already done this and was rejected. Cut a long story short I have now re-applied as I was unable to appeal because it was over a year ago. As I am re-applying it is coming under as a new claim, however they have said that I can no longer do the application 'online' but will have to send in writing via post. Has anyone else come across this before? Why are they making it so difficult? They said because my first application was online, that was just for a trial period and that because this is my 2nd time they no longer offer online applications for people who have applied for PIP before. Please help if this has happened for anyone else