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Bank statements on UC migration.

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1 year 8 months ago #300563 by Toffeebrann
Hello. I’ve only just yesterday I completed my migration application to UC.

All went well, until after I completed it and there was a ‘show proof of bank balance’ in my to-do list.

It took me to a page called ‘ecospend’ where I could share my bank details and 3months of statements with UC. I did this no problem, however I now have a message to attend the job centre on Friday requesting that I bring the same bank statements.

I’ve requested a phone appointment as I suffer from really panic attacks and they insist on face to face because it’s bank statements.

I don’t know what to do now?

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1 year 8 months ago #300574 by David
Hi Toffeebrann

Insist on a Home Visit by a DWP Visiting Officer.

Let me know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 year 8 months ago #300581 by David
Hi Toffeebrann

I have been told that Ecospend is only available in 3 Counties. Would you mind telling me your town or County?

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 year 8 months ago #300582 by Toffeebrann
Thankfully, they eventually let me upload my statements directly to them, and all is well.

It was my fault when declaring how much was in my account, I had mixed up my digits and it didn’t match with what ecospsend had seen.

I’m in Merseyside.

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1 year 8 months ago #300583 by David
Hi Toffeebrann

Thankyou for letting me know.

David

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1 year 8 months ago #300611 by David
Hi Toffeebrann

Glad they accepted it in the end. For Ecospend did you have to create a new password ?

David

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