BMy friend changed her name by deed polll this summer and has not got a valid passport wiht her new name and she has phone phoba so she is very very concenred about the Last bit of the transition from esa on verify yiour identityl.
of the list
xpayslips dated within the last 3 months
most recent P60
valid UK passport
recent Self Assessment returns
tax credits (including Voice ID)
credit references or records – for example, information about credit cards or phone contracts
she only has correspondence from her new bank , she does have letters for the DWP in her new name would that count at all..
As she has a terror of phone calls she is in a complete panic about thsi - so any suggestions please sned asap
I have emailed the Cab adivsie
I ahve Parkinson's so apologies for uncorrected typos etc