BMy friend changed her name by deed polll this summer and has not got a valid passport wiht her new name and she has phone phoba so she is very very concenred about the Last bit of the transition from esa on verify yiour identityl.
of the list
xpayslips dated within the last 3 months most recent P60 valid UK passport recent Self Assessment returns tax credits (including Voice ID) credit references or records – for example, information about credit cards or phone contracts
she only has correspondence from her new bank , she does have letters for the DWP in her new name would that count at all..
As she has a terror of phone calls she is in a complete panic about thsi - so any suggestions please sned asap
I have emailed the Cab adivsie
I ahve Parkinson's so apologies for uncorrected typos etc
Are you able to contact Universal Credit while she is with you so that you can arrange a Home Visit from one of the DWP Visiting Team in order to collate the required documents ?
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
