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strange text from dwp anyone help please.

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1 week 6 days ago #301304 by reds123
had a text message today from dwp saying we have received your enquiry about your ESA. you don't need to call us. payment will be paid to your account by 21/03/2025. thats today and my normal pay day but i never made any enquiry to them, i have checked my bank and normal payment has gone in but it normally shows on statement ni number DWP EESA but today it says bank credit GB CPS then FP ACC3 ni number DWP JSA . do i need to worry about anything here or is this something other people have experienced, why JSA not EESA ? any advise please many thanks.

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1 week 6 days ago #301317 by Chris
Replied by Chris on topic strange text from dwp anyone help please.
Hi reds123,

I'm not sure about this - other than maybe someone input the money via a different section, so the reference has changed? - but I've approved your post, and maybe someone who's experienced similar can help put your mind at ease.

Chris.

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 week 6 days ago #301352 by ravenmiss
Replied by ravenmiss on topic strange text from dwp anyone help please.
It's possible that they've had to do some kind of manual payment or have reviewed your account randomly and issued the payment in a different way. Chances are it'll go back to normal on your next payment.

CPS is the Central Payment System, FP stands for Faster Payment which is what makes me think it's been sent manually. These are just hypothesis though as only the JC will know what's happened.
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1 week 6 days ago #301385 by laurie
Replied by laurie on topic strange text from dwp anyone help please.
Same happened to me yesterday it is a fast payment because my ESA did not go through at the usual 2am but went in at 9am instead
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1 week 5 days ago #301416 by David
Replied by David on topic strange text from dwp anyone help please.
Hi ravenmiss

Well spotted. Sometimes the payment system called JSAPS does not work and a manual payment is made using CPS. The payment can be given priority in which case it is a faster payment. CPS is also used in special circumstances such as payments to a Credit Union account.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 week 5 days ago #301434 by reds123
Replied by reds123 on topic strange text from dwp anyone help please.
thanks to you all for your reply's , don't know what i would do without this site . i will stop worrying now .
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