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UC review phone call.
- Onyx123
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4 days 6 hours ago #302310 by Onyx123
UC review phone call. was created by Onyx123
Is it normal procedure as a part of the UC review to get a phone call. And if anybody else has had a UC review phone call what can I expect in questions.
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- Chris
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4 days 5 hours ago #302313 by Chris
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Chris on topic UC review phone call.
Hi onyx,
It is normal - More or less they mention about your income, what ID you need to provide, bank statements. I have a review every year and it's basically to determine that I am getting the correct amount of UC that I am entitled too.
Chris.
It is normal - More or less they mention about your income, what ID you need to provide, bank statements. I have a review every year and it's basically to determine that I am getting the correct amount of UC that I am entitled too.
Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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3 days 20 hours ago #302363 by Onyx123
Replied by Onyx123 on topic UC review phone call.
Hi Chris, We have supplied everything they have asked for. Uploaded plenty of ID as asked for, bank statements and every savings account statements. After a heads up on the questions they will ask. This might be a repeat post because it said wait 60 second to post flood protection. But the post might have gone through.
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3 days 8 hours ago #302374 by Chris
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Chris on topic UC review phone call.
Hi Onyx,
Received and read your response. Just be honest with them, and you'll find it goes smooth. I got caught out a few years back without realising. I have a Help2Save account, and I honestly assumed they would know about it because it's a DWP account, so I didn't think to declare it, and when I didn't and they checked my bank statements, I explained what it was, and said "Hold on, you're telling me that I need to tell the DWP that I have an account with the DWP?" and they said "Yes". I said "That's nuts" - It's like telling your landlord how much rent you pay. I ended up with a £50 fine because of this.
Chris.
Received and read your response. Just be honest with them, and you'll find it goes smooth. I got caught out a few years back without realising. I have a Help2Save account, and I honestly assumed they would know about it because it's a DWP account, so I didn't think to declare it, and when I didn't and they checked my bank statements, I explained what it was, and said "Hold on, you're telling me that I need to tell the DWP that I have an account with the DWP?" and they said "Yes". I said "That's nuts" - It's like telling your landlord how much rent you pay. I ended up with a £50 fine because of this.
Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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3 days 7 hours ago #302377 by Onyx123
Replied by Onyx123 on topic UC review phone call.
Hi Chris, my wife told UC she can't do the call today because she is working and can't take calls, and she is off on a Tuesday and Thursday. They reschedule for a Wednesday. Now we are going to try and change it again. We will get a fine and an over payment for savings, we told them we have savings, but with help to save that made it go up and we didn't think about it. The help 2 save must catch quite a through people out.
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